Customer reviews from Garmin
Garmin - Lily 2 Smartwatch 34 mm Anodized Aluminum - Metallic Lilac with Lilac Silicone Band - (2024)
Average customer rating
4.1
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
94
4 Stars
39
3 Stars
22
2 Stars
13
1 Star
12
Customer Reviews for Garmin - Lily 2 Smartwatch 34 mm Anodized Aluminum - Metallic Lilac with Lilac Silicone Band - (2024)
Customer Rating
4
Love the style!
on May 10, 2024
Posted by: Ocnsol
I bought this watch because I wanted a device that didn’t look bulky but wanted some of the features of my Instinct. My only frustrations are that I can’t see the face with my polarized sunglasses on while I’m at work on the ocean and I wish I could have the IQ options as well (I need tides for work). LOVE the look and that it’s a Garmin, wish I had more options from some of the other bulky looking watches.
Written by a customer while visiting Garmin
Customer Rating
5
Very stylish so I wear it all of the time
on May 13, 2024
Posted by: Cathy_S
I’ve had my Lily 2 for about a month and appreciate the deep level of data it provides about my daily activities. Since I wore a Fitbit for 8 years I am still learning the ins and outs of this new tracker. The Garmin Connect app provides access to an incredible depth of information! I love wearing it all of the time because it looks more like a piece of jewelry than a tracking device.
Written by a customer while visiting Garmin
Customer Rating
1
Complicated
on May 16, 2024
Posted by: Sorry in Ohio
This watch was rediculously complicated and I made a poor choice by purchasing it.
Response from GarminBy Garmin Fitness, May 17, 2024
Thank you for posting a review we appreciate it. We would encourage you to start out on our support site for assistance with the device and also to give you a way to contact our team for further assistance.
Getting Started:
https://support.garmin.com/en-US/?productID=950277&tab=topics&topicTag=region_gettingstarted
Lily 2 Support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=950277&tab=topics&topicTag=region_gettingstarted
Lily 2 Support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Written by a customer while visiting Garmin
Customer Rating
4
Honestly I do love it
on May 16, 2024
Posted by: Cait
My only complaint is just how bad the sleep tracker is. I was a Fitbit user for YEARS and after the Google merge, they went down the drain fairly quickly so I transitioned to Garmin. I couldn't be happier, it looks amazing, the water tracking on the watch face is spot on and overall the tracking abilities is incredible and it has so much more to offer than Fitbit. However, like I mentioned at the start, the sleep tracker is ALWAYS off and it's a bummer that it doesn't have skin temperature tracking. I still wouldn't go back to Fitbit though.
The 14mm quick release band options are also very limited which is a bummer but not that big of a deal
Written by a customer while visiting Garmin
Customer Rating
2
Problems getting the time up on watch face
on May 23, 2024
Posted by: Carolee
Thinking about returning this watch for the second time for the same issue. Jury is still out on whether I will send it back for the second time. However, I do like the size and looks of this watch made specifically for women. All other smart watches I have found to be huge and gaudy.
Response from GarminBy Garmin Fitness, May 24, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Lily 2 Support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Please reach out to our team at: product.support@garmin.com
Lily 2 Support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Written by a customer while visiting Garmin
Customer Rating
5
Garmin is the best
on May 26, 2024
Posted by: Jstove
I love my Garmin Lily 2. I had an Apple Watch I never wore because it pinched when I would work out. I took my chance on the Garmin Lily because it’s smaller in size. I’m amazed at how light weight it is I forget I’m wearing it. I also love how long it stays charged. I’m currently at day 5 with 38% left. I use it most as a fitness tracker and to see messages while working since I can’t have my phone.
Written by a customer while visiting Garmin
Customer Rating
4
Love the look!
on May 28, 2024
Posted by: Gus1
I love the look and am still working thru the bells and whistles. However, we put the sleep mode from 10 PM to 7 AM. Th8is was a mistake since I mostly want my heart rate reading during the night. How am I to remove the sleep mode to eliminate this problem>>>
Response from GarminBy Garmin Fitness, May 29, 2024
We are sorry to hear about the issue that you are having and would ask that you reach out to our team so that we can get the details from you and offer further assistance. Thank you for posting a review.
Please reach out to our team at: product.support@garmin.com
Lily 2 support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Please reach out to our team at: product.support@garmin.com
Lily 2 support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Written by a customer while visiting Garmin
Customer Rating
2
Not what I expected
on May 28, 2024
Posted by: Deepee
This version does not support downloading any other Garmin apps you are limited to what you get out of the box.. luckily I had a lot of Kohl’s cash to throw on it so my out of pocket was not so painful.. connected easily to my IPhone.. only plus I can think of.
Response from GarminBy Garmin Fitness, May 29, 2024
Thank you for your review and experience with the Lily 2. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
Lily 2 Support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Lily 2 Support:
https://support.garmin.com/en-US/?productID=950277&tab=topics
Written by a customer while visiting Garmin