Customer reviews from lg.com
LG - 36" Built-In Electric Induction Smart Cooktop with 5 Elements and UltraHeat 5.0kW Element - Black Ceramic
Average customer rating
4.5
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for LG - 36" Built-In Electric Induction Smart Cooktop with 5 Elements and UltraHeat 5.0kW Element - Black Ceramic
Customer Rating
5
Looks great. Heats up fast.
on December 21, 2024
Posted by: Ernesto S
[This review was collected as part of a promotion.] We bought this cooktop before the holidays … we love it!!! It looks great and it is very easy to use. The LG ThinQ interface is very useful. The app was easy to configure. The induction cooktop heats up the food quickly as advertised. We had to buy some new cooking pans but it is worth it. It has been a few weeks only since we bought the cooktop but so far it is great.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Exceptional control and power
on November 4, 2024
Posted by: Denny234
Bought to replace an old coil electric. Easy to install. The controls are easy enough and gives lots of control. Heats fast even on the smaller burner. About the only con would be nice to have a universal "off" to have all burners turned off or at least an easy off rather than hitting the burner id then 0.
Written by a customer while visiting lg.com
Customer Rating
3
Large element is useless
on July 31, 2025
Posted by: Lampie
Love the induction. I had to buy new cookware, but I needed it so ... Here's the big problem. Do you see the large element in the center, with a small element inside it? It has never come on. I have large stock pots, and a 12" Hexclad pan, but they only get the small element, and a serious hot spot in the center. Apparently, you need a 14" or larger skillet to activate the large element. I don't know anybody with a 14" skillet. There are sensors inside the element that don't think a 12" Hexclad skillet is big enough. The other problem (a smaller one) is the controls. You have to hold your finger on the sensors for a period of time to get them to react, and it's annoying. All except the power button that turns the cooktop on and off. Just slide a pan across it, and it will turn off every burner, and power down the controler
Quality
5
Features
2
Value
3
Response from lg.comBy LG Digital Care Team, August 4, 2025
Hey Lampie. We're glad you love the induction technology, but we're concerned about the experience you've described. We hear you on the issues with the large element not activating and the sensitive touch controls. Your feedback is valuable for our design teams. We want to personally look into your case, so please send us a direct message to @LGUSSupport with your cooktop's model and serial number. In the meantime, you might find this link helpful: https://shorturl.at/NKiya. We'll be here ready to help. ^ Diego
Response from lg.comBy LG Digital Care Team - Diego, August 3, 2025
Hey Lampie. We appreciate you sharing your experience with your new cooktop. While we're glad you love the induction technology, we are concerned to hear about the issues with the large element not activating and the touch controls. We hear you, and your feedback is incredibly valuable for our design teams. We'd like to personally look into your case. Please send us a direct message to @LGUSSupport with your cooktop's model and serial number. We're committed to your satisfaction and are here to help. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
5
Very good stovetop with a few caveats
on December 10, 2024
Posted by: DLi1
[This review was collected as part of a promotion.] Very responsive heating. Boost mode really does heat up a pot of water extremely fast. Cheap, thin stainless steel pot did not work on it, but the system warned and refused to heat so at least there's that. Only complaint would be that trying to find where to tap during a spill-over is actually very hard and better to just lift the pot/pan off the stove.
Installation was relatively simple as long as you know what you are doing on electrical - always get an electrician to sign off or do it if you're unsure.
Installation was relatively simple as long as you know what you are doing on electrical - always get an electrician to sign off or do it if you're unsure.
Written by a customer while visiting lg.com