Customer reviews from lenovo.com
Lenovo - ThinkStation P3 Ultra Desktop - Intel Core i7-13700 - 32GB Memory - 1TB SSD - Black
Average customer rating
4.6
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
52
4 Stars
7
3 Stars
2
2 Stars
0
1 Star
3
96%of customers recommend this product.
(
48 out of
50)
Customer Reviews for Lenovo - ThinkStation P3 Ultra Desktop - Intel Core i7-13700 - 32GB Memory - 1TB SSD - Black
Posted by: ChaseRKK
Verified Purchase:Yes
[This review was collected as part of a promotion.] Powerhouse so far, happy with my purchase. Accomplishes all work tasks and manages large Excel files with ease.
Written by a customer while visiting lenovo.com
Posted by: Christopher Krueger
from Minnetonka MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] After decades of loyalty to Dell my CompSci son suggested I try Lenovo. Nice machine!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: M Knight
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received my computer a few days earlier than expected, and it was easy to set up. Bought this model because I need speed to run a bunch of office-type applications at the same time and my old machine had started slowing down. So far, so good...nice quick, smooth operation!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rod Sylvan
from Ann Arbor Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice compact machine that is very quick and easy to set up. Very impressed with this computer
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Not Ready for Prime Time
on October 18, 2023
Posted by: LauraF5
from Austin, TX
[This review was collected as part of a promotion.] We needed a powerful, reliable desktop our leadership team could use to manage our restaurant. I was excited when I found the Lenovo P3 Ultra. The P3 Ultra used state-of-the-art technology, and appeared to have everything we needed. Plus, I'd always had good experiences with Lenovo Premier Support.
When we got the unit, we wanted to use Windows Remote Desktop so our staff could work on it outside the restaurant, but I needed to access the BIOS to enable Wake on Lan first. However, the unit wouldn't boot into BIOS, so we contacted Lenovo Premier Support. That was over a month ago.
An onsite tech finally did figure out how to boot into BIOS. You need to open the unit, remove the graphics card entirely and close it back up - only THEN will the P3 Ultra boot into BIOS so you can change the BIOS settings. Then you need to open the unit back up and re-install the graphics card. This remains the only way we've been able to access the BIOS on the P3 Ultra.
However, Lenovo didn't know that. To figure out the problem, Lenovo mailed us a video cable adapter, then - over 2 onsite Lenovo Premier service calls - replaced the NVidia T1000 graphics card, and replaced the motherboard twice (!) Replacing the motherboard interacted with Windows security features so as to disable all of our Windows Administrator account access. It also disabled Lenovo Commercial Vantage - the Lenovo software that allows us to keep our system drivers and BIOS updated. Additionally, our system's HDR doesn't work, even though we have a high-end Dell UHD monitor that supports HDR.
We continue to work with Lenovo Premier Support to resolve the original problem, which was that we couldn't access the BIOS settings (and still can't without without removing the graphics card), and to fix all the other problems that the different hardware solutions they tried has produced.
However, I fear we're left without the reliable system we wanted in the first place. Lenovo Commercial Vantage doesn't work, HDR doesn't work, we're unable to access Windows control settings as an Administrator - including the setting to enable Windows Remote Desktop, which the unit re-set to "Disabled"! My hope is that they'll just replace the whole unit with factory-installed Windows so we can set it back up and wait patiently for a BIOS update that will fix the problem. Fingers crossed...
The whole process so far has been an incredible headache and a real disruption to our business.
That's why I believe this unit simply isn't ready for prime time. I look forward to the day when it is - but sadly, today is not that day.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 19, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Doug999
from Mobile, AL
Verified Purchase:Yes
Great product. I could not believe that they could cram so much technology into this little box. I plan to buy more of these as the all-in-one computers I have in my office die or age out.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: kklee
from Oakland, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a very fast computer with an attractive case and nice form factor. It runs graphic intensive software such as Autodesk Inventor very well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Techmo15
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very compact and light, but still powerful. Nearly the same spec as the full size P3, but at 1/4 the weight and footprint.
It does generate a bit of heat, and the fans can get loud at times, but if that's going to bother you, get the full size version.
It does generate a bit of heat, and the fans can get loud at times, but if that's going to bother you, get the full size version.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com