Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Customer Rating
1
Disappointing except for heating water
on February 27, 2026
Posted by: Newuser
[This review was collected as part of a promotion.] Received this microwave in new house kitchen with builder who uses Whirlpool products and we wanted a convection microwave, so we ended up with it. Compared to a GE Profile one we had, the Whirlpool is very complicated, it doesn’t seem to heat evenly, its sensor doesn’t seem to result in good results (get too hot or unevenly heated). In addition, the manual and documentation provided really aren’t helpful. Furthermore, the Whirlpool has settings in grams and I can’t find how or even if I can get ounces. It does seem to work well for heating water and its warm versus hot setting for water is nice.
Response from whirlpool.comBy Branded Team, Consumer Care, March 2, 2026
We value your time and would like to look into the concerns with your Microwave. Information on changing preferences (such as weight) can be found in the Control Guide on pages 3&4 within the manual. For your convenience, we have included a link for the Control Guide: http://spr.ly/6429h2YZR We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. (LINK) If you need additional assistance, please feel free to reach out to us through any of the following options: Facebook: http://spr.ly/6420h2YZr Instagram: http://spr.ly/6422h2YZp Live Chat: http://spr.ly/6423h2YZV (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928159. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Just installed our new microwave and really like it. So many features including an air fry mode. Love that it is flush with the cabinets. I just wish they had a better manual rather than having to go online. The cardboard template is nice and it took 3 guys to install this heavier appliance.
[This review was collected as part of a promotion.] Missing my Racks for Air frying so I can only use it for reheating or cooking. Nice Microwave but I would have choose a reg one for easier handling.
[This review was collected as part of a promotion.] I got this microwave for my new house & I LOVE it! It has such a cool, sleek design & so many options and things that it can do. This is no ordinary microwave!
[This review was collected as part of a promotion.] Great Microwave with lots of options, wish there were easier and more information on using all the different ones or at least videos
[This review was collected as part of a promotion.] I am short so I have to get a step ladder to get my clothes out of the washer. I'm not sure about the soap dispense but it seems to be getting my clothes clean. The vent on the dryer is hard to clean since the plastic thing over covers and I can't see if I got all the lint out.