Customer reviews from whirlpool.com
Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Average customer rating
4.4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
23
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Whirlpool - 1.1 Cu. Ft. Over the Range Microwave with Flush Built-In Design - Stainless Steel
Customer Rating
2
Nice features, too bad they don’t all work
on August 19, 2026
Posted by: Thom125
[This review was collected as part of a promotion.] All in all this is a very nice Microwave. It has a lot of nice features. Very sad to say that all the features don’t work. I bought the first Whirlpool Microwave of this model in August 2025. I’ve had At least 3 to 4 door replacements. And two complete unit replacements. Latest unit was installed just about a week ago. Sad to say all the functions do not work on this third replacement unit. The service man will come out again and replace the door again.. Hopefully this time it
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 20, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24648381.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24648381.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointing except for heating water
on February 27, 2026
Posted by: Newuser
[This review was collected as part of a promotion.] Received this microwave in new house kitchen with builder who uses Whirlpool products and we wanted a convection microwave, so we ended up with it. Compared to a GE Profile one we had, the Whirlpool is very complicated, it doesn’t seem to heat evenly, its sensor doesn’t seem to result in good results (get too hot or unevenly heated). In addition, the manual and documentation provided really aren’t helpful. Furthermore, the Whirlpool has settings in grams and I can’t find how or even if I can get ounces. It does seem to work well for heating water and its warm versus hot setting for water is nice.
Response from whirlpool.comBy Branded Team, Consumer Care, March 2, 2026
We value your time and would like to look into the concerns with your Microwave.
Information on changing preferences (such as weight) can be found in the Control Guide on pages 3&4 within the manual.
For your convenience, we have included a link for the Control Guide:
http://spr.ly/6429h2YZR
We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. (LINK)
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6420h2YZr
Instagram: http://spr.ly/6422h2YZp
Live Chat: http://spr.ly/6423h2YZV (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928159.
We’re looking forward to hearing from you.
Marie Q
Information on changing preferences (such as weight) can be found in the Control Guide on pages 3&4 within the manual.
For your convenience, we have included a link for the Control Guide:
http://spr.ly/6429h2YZR
We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. (LINK)
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6420h2YZr
Instagram: http://spr.ly/6422h2YZp
Live Chat: http://spr.ly/6423h2YZV (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928159.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Two for one
on November 22, 2025
Posted by: Stealth
from Arizona
[This review was collected as part of a promotion.] This is amazing microwave air fryer combo. It has so many choices of food prep! Cooks perfectly.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent microwave
on November 11, 2025
Posted by: Mikey192
from Colorado
[This review was collected as part of a promotion.] Just installed our new microwave and really like it. So many features including an air fry mode. Love that it is flush with the cabinets. I just wish they had a better manual rather than having to go online. The cardboard template is nice and it took 3 guys to install this heavier appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on August 20, 2025
Posted by: Ajb78
from Fostoria, Ohio
[This review was collected as part of a promotion.] Device is performing very well. Would recommend to a friend
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Shows fingerprints easy
on August 18, 2025
Posted by: Omasauerkraut
[This review was collected as part of a promotion.] Missing my Racks for Air frying so I can only use it for reheating or cooking. Nice Microwave but I would have choose a reg one for easier handling.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Not your average Microwave!
on August 16, 2025
Posted by: HeatherYvette421
[This review was collected as part of a promotion.] I got this microwave for my new house & I LOVE it! It has such a cool, sleek design & so many options and things that it can do. This is no ordinary microwave!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features and options
on May 31, 2025
Posted by: WhirlpW
[This review was collected as part of a promotion.] Great Microwave with lots of options, wish there were easier and more information on using all the different ones or at least videos
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com