Customer Reviews for GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Customer Rating
4
Good Oven. Can't hear the timer.
on August 9, 2019
Posted by: Tmas Long
from CT
The oven seems to be performing well after a few weeks of usage. It takes a while to heat up but otherwise all seems fine. The racks do not slide in/out easily and mar the sidewalls of the oven based on friction. The timer is barely audible, even at the highest volume which is a small but annoying issue. especially in a high end oven.
A great oven with a lot more features than I will probably ever use. Only two problems:
1. Even on high, the beeper is almost inaudible. 2. When activating the hidden controls by pressing the control area, presses don't just wake up the display, they also are acted upon. Be careful where you press!
The basic functionality seems to be good. So far, the oven performs well at the key things you want ovens to do. The controls are straightforward and GE has done a solid job of keeping operations simple. A few annoyances that shouldn't be issues: 1. The timer volume, even at the highest setting, is barely audible. Makes no sense, but it can hardly be heard a few feet from the oven; not at all out of the kitchen. We bought a mechanical timer. It's really not acceptable to have a $2-$3k oven with a timer that isn't functional. 2. Fingerprints plague the touchpad area, so there are always marks on an otherwise sleek oven. Again, it's basic. If you have a touchpad on an appliance like this, use a surface or materials that don't highlight smudges/fingerprints. 3. Need to call to find out why my phone isn't receiving notifications from the oven (like when the timer goes off). The wi-fi and external control are on at the oven. The app settings on the phone for notifications are all on and the phone settings allow for all notifications from the oven. Nope. Need to figure it out.
My GE double oven was just installed today. Looks amazing in my kitchen -can’t wait to use it
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy SHARONatGE, GE_Appliances , August 5, 2019
Hello DebieMacMom - Thanks for your review. We’re glad you are happy with your new oven purchase. We are sure you'll enjoy the many nice features it has to offer. Thank you for choosing GE Appliances!
I used this oven for one day. On the second day the oven would start working and the message FAULT 350 SET and beeping noise appeared and the oven would shut down. Tried to reset the breaker and to reset three times, each time the same issue. I've turned the oven off, and the FAULT 350 SET message still appears and starts beeping every 5 minutes, even though the oven is turned OFF. Can't believe this item is 1 day old and already not working.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 29, 2019
Hello SharonL123 - Thanks for posting a review on your new oven. We're truly sorry for any inconvenience this has caused. Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737 or scheduling online at: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
I love my new ovens. They cook/bake evenly and the fact I can have the oven preheat before I get home is a great feature.The look is so sleek. I do think they take a little longer to preheat than my old GE but I can live with that.
I posted what I thought below. It's appearance is appealing but it seems like every time a new item is introduced that they go backwards instead of forward.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy SHARONatGE, GE_Appliances , July 24, 2019
Hello Mingy - Thanks for your review. We appreciate the feedback and can use this information for improvement of future products. We'll be glad tol share your comments with the product design team.