Customer reviews from geappliances.com
GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Average customer rating
4.6
(715 Reviews)
Rating breakdown 715 reviews
5 Stars
517
4 Stars
141
3 Stars
29
2 Stars
14
1 Star
14
92%of customers recommend this product.
(
578 out of
627)
Customer Reviews for GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Customer Rating
4
Good with a few minor issues
on December 14, 2023
Posted by: Agbos
from Boston, MA
Seems to work well. Two complaints-
1. Smoked up the kitchen the first time I used the broiler. Not sure if I had the food too close to the element or the oven was burning something off.
2. The trays scratch the ceramic coating when they are moved in and out.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features….love everything about this oven
on January 10, 2024
Posted by: Vaso
from NY
I like that I can control the baking aspect ,convection or bake ,not to mention I can control starting or shutting oven away from home ….. also the double rack for heavy trays…
I really love this oven. Recommend it highly!!!!
I really love this oven. Recommend it highly!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
junk - busted after 6 dsys
on February 26, 2024
Posted by: daveringburg
from maryland
junk - and service couldn"t fix the first visit. other than it's reliability, it would appear a competent oven.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 28, 2024
We are glad to see that you are enjoying this double wall oven so far. Also, we know that our technicians will be able to get this repaired and running like new. We always do our best to make things right.
Written by a customer while visiting geappliances.com
Customer Rating
3
New oven
on April 2, 2024
Posted by: LesaGN
I absolutely loved my old GE oven. This new oven does not bake the same. My cookies I have been baking for years now come out flat. This new oven takes much longer to preheat, 25 minutes. I had to purchase an oven thermometer because when the oven says it is preheated, the thermometer says it is not preheated ready, by 50 degrees. I have tried the convection only once and my cookies were still raw when they should have been ready.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Devin, GE_Appliances, April 3, 2024
We recommend doing the bake test to ensure your oven is heating properly and evenly. Please see the article on our website below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16653&_ga=2.113610247.1888700939.1712150785-1342374613.1688136512
Gas and electric ovens will cycle on and off throughout the cycle to maintain the set temperature. When the oven temperature has dropped below the set temperature, the oven cycles on again to heat and will then cycle off again once it is higher than the set temperature. The goal is to maintain an average set temperature, but you will see a normal swing in temperatures throughout the cycle. This is typical of ovens, and is factored into how recipes are created and used.
The amount the oven will cycle (either higher or lower than the set temperature) will vary, and each individual unit can be different. While we cannot provide exact temperature fluctuation ranges or variance, temperatures may vary from the set temperature by + 30 degrees to – 30 degrees. The temperature swing can also vary by how and where you are measuring the temperature in the oven, room temperature, door openings, etc.
If you continue to experience issues, we recommend contacting our service department at 1-800-432-2737.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16653&_ga=2.113610247.1888700939.1712150785-1342374613.1688136512
Gas and electric ovens will cycle on and off throughout the cycle to maintain the set temperature. When the oven temperature has dropped below the set temperature, the oven cycles on again to heat and will then cycle off again once it is higher than the set temperature. The goal is to maintain an average set temperature, but you will see a normal swing in temperatures throughout the cycle. This is typical of ovens, and is factored into how recipes are created and used.
The amount the oven will cycle (either higher or lower than the set temperature) will vary, and each individual unit can be different. While we cannot provide exact temperature fluctuation ranges or variance, temperatures may vary from the set temperature by + 30 degrees to – 30 degrees. The temperature swing can also vary by how and where you are measuring the temperature in the oven, room temperature, door openings, etc.
If you continue to experience issues, we recommend contacting our service department at 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
5
Super oven!
on June 7, 2024
Posted by: Anonymous
from NC
This oven is wonderful! It offers convection baking and and air fryer function in the upper oven and general baking in the lower. Both are self-cleaning. It cooks beautifully. We are looking forward to sing it at holiday time when the whole family brings in casseroles. Everything will be done at the same time. 😊
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Hoping for another 25 years
on August 17, 2024
Posted by: iget2eatwhatshemakesinit
Fingers crossed that it lasts 25 years like the one it replaced.
The cutout in 3 different places (online, side of the box, installation instructions) were a little bit different. I ended up using the dimensions from installation instructions and had to increase the height of the opening about 3/8 of an inch and it slid right in.
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great!
on September 1, 2024
Posted by: bob2222222
Install was smooth, oven works great! Only annoyance is the air fryer mode needs wifi activated to use it
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
A disappointment
on March 14, 2025
Posted by: LEllenM
The oven looks beautiful in the wall, but it is inefficient, and takes longer to bake anything than my previous oven that it replaced. I had a similar older model which cooked quickly and efficiently. The convection bake feature was excellent and baked more quickly than this model. This model takes longer to heat, takes longer to cook anything, and forces hot air into my kitchen during the entire baking time and up to an hour afterwards. I used to bake all summer, but now cannot because of the blower that cannot be turned off. I get anxious when I have to use this oven because I know it will not cook as I wish, and have bought another appliance to use so I don't have to use the wall oven.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 17, 2025
We are more than happy to assist you with your beautiful new double wall ovens. We have provided some troubleshooting tips for your ovens cooking too slow at the link below. If these tips do not help, service is recommended. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16839
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16839
Written by a customer while visiting geappliances.com