Customer reviews from geappliances.com
GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Average customer rating
4.6
(721 Reviews)
Rating breakdown 721 reviews
5 Stars
522
4 Stars
142
3 Stars
29
2 Stars
14
1 Star
14
92%of customers recommend this product.
(
580 out of
629)
Customer Reviews for GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Customer Rating
5
No issues to report
on December 13, 2023
Posted by: BHB23
Wall oven was delivered in perfect shape ahead of the time expected. Installation was simple and quick. So far, the ovens have performed as expected. It’s only been three weeks so it’s too early to comment on reliability and cleanablity. At this time, we are very happy with the ovens.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good with a few minor issues
on December 14, 2023
Posted by: Agbos
from Boston, MA
Seems to work well. Two complaints-
1. Smoked up the kitchen the first time I used the broiler. Not sure if I had the food too close to the element or the oven was burning something off.
2. The trays scratch the ceramic coating when they are moved in and out.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features….love everything about this oven
on January 10, 2024
Posted by: Vaso
from NY
I like that I can control the baking aspect ,convection or bake ,not to mention I can control starting or shutting oven away from home ….. also the double rack for heavy trays…
I really love this oven. Recommend it highly!!!!
I really love this oven. Recommend it highly!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
junk - busted after 6 dsys
on February 26, 2024
Posted by: daveringburg
from maryland
junk - and service couldn"t fix the first visit. other than it's reliability, it would appear a competent oven.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 28, 2024
We are glad to see that you are enjoying this double wall oven so far. Also, we know that our technicians will be able to get this repaired and running like new. We always do our best to make things right.
Written by a customer while visiting geappliances.com
Customer Rating
3
New oven
on April 2, 2024
Posted by: LesaGN
I absolutely loved my old GE oven. This new oven does not bake the same. My cookies I have been baking for years now come out flat. This new oven takes much longer to preheat, 25 minutes. I had to purchase an oven thermometer because when the oven says it is preheated, the thermometer says it is not preheated ready, by 50 degrees. I have tried the convection only once and my cookies were still raw when they should have been ready.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Devin, GE_Appliances, April 3, 2024
We recommend doing the bake test to ensure your oven is heating properly and evenly. Please see the article on our website below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16653&_ga=2.113610247.1888700939.1712150785-1342374613.1688136512
Gas and electric ovens will cycle on and off throughout the cycle to maintain the set temperature. When the oven temperature has dropped below the set temperature, the oven cycles on again to heat and will then cycle off again once it is higher than the set temperature. The goal is to maintain an average set temperature, but you will see a normal swing in temperatures throughout the cycle. This is typical of ovens, and is factored into how recipes are created and used.
The amount the oven will cycle (either higher or lower than the set temperature) will vary, and each individual unit can be different. While we cannot provide exact temperature fluctuation ranges or variance, temperatures may vary from the set temperature by + 30 degrees to – 30 degrees. The temperature swing can also vary by how and where you are measuring the temperature in the oven, room temperature, door openings, etc.
If you continue to experience issues, we recommend contacting our service department at 1-800-432-2737.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16653&_ga=2.113610247.1888700939.1712150785-1342374613.1688136512
Gas and electric ovens will cycle on and off throughout the cycle to maintain the set temperature. When the oven temperature has dropped below the set temperature, the oven cycles on again to heat and will then cycle off again once it is higher than the set temperature. The goal is to maintain an average set temperature, but you will see a normal swing in temperatures throughout the cycle. This is typical of ovens, and is factored into how recipes are created and used.
The amount the oven will cycle (either higher or lower than the set temperature) will vary, and each individual unit can be different. While we cannot provide exact temperature fluctuation ranges or variance, temperatures may vary from the set temperature by + 30 degrees to – 30 degrees. The temperature swing can also vary by how and where you are measuring the temperature in the oven, room temperature, door openings, etc.
If you continue to experience issues, we recommend contacting our service department at 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
5
Super oven!
on June 7, 2024
Posted by: Anonymous
from NC
This oven is wonderful! It offers convection baking and and air fryer function in the upper oven and general baking in the lower. Both are self-cleaning. It cooks beautifully. We are looking forward to sing it at holiday time when the whole family brings in casseroles. Everything will be done at the same time. 😊
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Hoping for another 25 years
on August 17, 2024
Posted by: iget2eatwhatshemakesinit
Fingers crossed that it lasts 25 years like the one it replaced.
The cutout in 3 different places (online, side of the box, installation instructions) were a little bit different. I ended up using the dimensions from installation instructions and had to increase the height of the opening about 3/8 of an inch and it slid right in.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on August 29, 2024
Posted by: Chef Tim 58
Imagine my surprise when I tried to activate the air fryer feature on my brand new oven only to be told by the oven that I needed to connect the oven to wifi and the internet in order to use this feature. I am not interested in having my kitchen appliances connected to the internet. Honestly, I just don't understand the corporate rush to make all of these appliances "smart". I'm perfectly capable of using my appliances without using an app on my phone, thank you very much. The need to connect to the internet in order to use the air fryer is not mentioned on GE's web page for this oven so there is not a little bit of deception going on here. I'm extremely disappointed that I had to connect my appliance to the web in order to use a feature that I wanted and was a reason that I chose this oven in the first place. Shameful corporate behavior in my opinion, but what else is new? Corporations seem to just innovate and innovate new products and features that only serve to confuse and infuriate their customers. Why that is, I don't know.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, August 30, 2024
You aren't required to use WiFi, some features require a one time WiFi connection - like no preheat air fry, convection roast, and specialty cooking modes. Other features do require a continuous WiFi connection - remote oven control/notifications, meat probe, clock sync, scan to cook, timers in the app, precision oven cooking, and voice control.
Written by a customer while visiting geappliances.com