I hate to give a not so nice review? but I'm not completely satisfied, I know some of my problems are user error but the overall purchase should have been a different model maybe?
We replaced a 32-year old GE double oven with this one and had high expectations for it based on the reviews we read. Never had a service call on our original oven. Here's the reason for the mixed review. first the good. We bought the oven and had it installed in preparation for Thanksgiving. Thanksgiving day was the first time we used it. We cooked a turkey in the upper convection oven, which turned out delicious. We used the oven thermometer and set the timer - the turkey was cooked perfectly in the time allotted. Now the bad. We used the lower oven to cook several side dishes over a period of 40 minutes. After placing a covered dish in the warm lower oven, the interior glass shattered spilling glass all over the bottom of the oven. Thankfully the covered dish was not affected and we used the upper oven to finish heating it.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 13, 2021
Hello Steve Gary - We appreciate you taking the time to share your review. We apologize for the issue you've had with your oven and understand how this would be frustrating. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician online at: http://www.geappliances.com/ge/service-and-support/service.htm Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. We apologize for any inconvenience it has caused. Olga@GEA
I love all the features included with this oven. The wifi enabled option is great and scan to cool. The only thing I’m not fond of is the time it takes to preheat. It seems to take longer than it should.