Customer reviews from geappliances.com
GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Average customer rating
4.6
(724 Reviews)
Rating breakdown 724 reviews
5 Stars
524
4 Stars
143
3 Stars
29
2 Stars
14
1 Star
14
92%of customers recommend this product.
(
581 out of
630)
Customer Reviews for GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Customer Rating
4
OK
on January 27, 2021
Posted by: DAVIDACHIN
The product is adequate and so far performs as expected.
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Great
on January 26, 2021
Posted by: GroverKC
from Overland Park
Heat is very evenly spread in the ovens. We appreciate how much better our food cooks.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Home Sweet Home ~~ Aromas
on January 26, 2021
Posted by: SuzettesKitchen
from Matteson, IL
An upgrade from an existing GE electric oven of 20 years! The features are amazing and how technology has combined with baking. It bakes like a champ and the sleekness and shine add to the finesse of my kitchen! Would highly recommend to anyone who is a serious baker!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love all the features - proofing bread, convection
on January 25, 2021
Posted by: homeguy_999
from St. Paul, MN
The oven is great and fit perfectly in the place of the prior oven I removed. I love all the features on the oven. It does seem to take a while longer than our other oven to preheat - not sure if that is something to do with the heating elements being on top of the oven vs bottom like our old oven. The other really difficult thing to figure out is the smart oven setup with Amazon Alexa - I could not figure out how to add my new oven in the SmartHQ app, so that took longer than I expected it should.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Emily@GEA, @GEA, February 4, 2021
Hello homeguy_999!
We appreciate your feedback. We love to hear that your oven has been a good replacement for your older unit. We're sorry that the oven takes longer to preheat and that you had some trouble setting up your oven with your Amazon Alexa. We see how this can be frustrating. You can find more information about an oven's preheating time online at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540
If you need assistance with setting up the WiFi feature on your smart appliance, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
Stay safe!
Emily@GEA
We appreciate your feedback. We love to hear that your oven has been a good replacement for your older unit. We're sorry that the oven takes longer to preheat and that you had some trouble setting up your oven with your Amazon Alexa. We see how this can be frustrating. You can find more information about an oven's preheating time online at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16540
If you need assistance with setting up the WiFi feature on your smart appliance, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on January 24, 2021
Posted by: ivettemik
from LA
Was very easy to install, feels expensive, no door issues or wobble issues as with other ovens, love the sliding rack, love the smart features, still have to learn though, but I just ordered Alexa to preheat the oven while taking shower, lol. Bakes like heaven. Pizza comes out bubbly. It's so quiet. OMG. I can't hear it. Even cooling down is super quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, February 16, 2021
Hi ivettemik, we're glad to hear your oven is so quiet and working so well. Welcome to the GE Appliances family!
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent Oven with Nearly Excellent Voice Control
on January 19, 2021
Posted by: TrickRask
from Minerva, OH
Everything we cook in this new GE double oven comes out better than ever. It must be the precision oven temperature and convection making the difference. The only improvement to recommend at this time is to allow for voice control of the oven lights and the proofing mode. Alexa is unable to control either of these features, resulting in fingerprints on the control panel when they are set manually.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Partially satified
on January 18, 2021
Posted by: dihof3
from Dacula, GA
The oven takes forever to heat to temperature. Took over 15 minutes to get to 400. Takes a very long time to cool down even with the door open and fan running. The alarm beeping sound can barely be heard even when standing infront of it. There's no point in having a timer if you can't hear it. When baking cookies, I have to spin the cookie sheet because the one's in the back near the fan get browner faster. It does however, do a decent job for the most part.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 19, 2021
Hello dihof3 - Thanks for sharing your feedback. We apologize for any inconvenience you've experienced. Your oven with hidden bake elements can take 15-20 minutes to preheat. This is a normal operation and the preheat time cannot be altered.
The volume of the alarm beeping sound is not able to be adjusted higher if it is at the maximum level. Details for adjusting the volume can be found on page 9 in your manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000254-1.pdf
If service is needed to check the oven temperature issue, an appointment with GE Service can be scheduled at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information is helpful. Thanks for choosing GE Appliances! - Sharon@GEA
The volume of the alarm beeping sound is not able to be adjusted higher if it is at the maximum level. Details for adjusting the volume can be found on page 9 in your manual:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000254-1.pdf
If service is needed to check the oven temperature issue, an appointment with GE Service can be scheduled at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information is helpful. Thanks for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet!!!
on January 14, 2021
Posted by: Emm lo
from Chicago
I love this unit!! After 6 years (! Yep only) my whirlpool broke. I hated that thing extremely. I wasn’t expecting much from GE but ‘oh my God’! This is the best appliance ever!!! Most importantly it is QUIET!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com