Customer reviews from geappliances.com
GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Average customer rating
4.6
(715 Reviews)
Rating breakdown 715 reviews
5 Stars
517
4 Stars
141
3 Stars
29
2 Stars
14
1 Star
14
92%of customers recommend this product.
(
578 out of
627)
Customer Reviews for GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Customer Rating
2
not that great
on August 13, 2020
Posted by: HemiSam
from TEXAS
Slow to heat up. The touch screen backlighting is very light on the number pad...and the unit is a month old.
Overall, not that great a purchase given the price point.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Lacks a lot in performance for what oven cost
on September 13, 2020
Posted by: do you not understand
from Texas
Takes forever for oven to heat and then many times the item is not fully cooked when using timer
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Written by a customer while visiting geappliances.com
Customer Rating
5
Great replacement for our 27 year old GE.
on December 10, 2020
Posted by: Joey Friendly
from Windsor CA
We’ve been using our new GE electric double oven now for several weeks and are very pleased with its performance. It’s great to have a stainless steel double oven that now matches our relatively new GE fridge. One of the nicest things, so far, is the large windows in the oven doors, and lighting inside, that allows us to easily see a roast or a pie inside from start to finish. The controls are easy to use, and we will soon use the probe in the top oven for a roast or some of the other features. One tiny improvement in the design would be to make the oven’s timer/signal sound adjustable to an even higher sound level.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Mixed review
on December 21, 2020
Posted by: Steve Gary
from Maryland
We replaced a 32-year old GE double oven with this one and had high expectations for it based on the reviews we read. Never had a service call on our original oven. Here's the reason for the mixed review. first the good. We bought the oven and had it installed in preparation for Thanksgiving. Thanksgiving day was the first time we used it. We cooked a turkey in the upper convection oven, which turned out delicious. We used the oven thermometer and set the timer - the turkey was cooked perfectly in the time allotted. Now the bad. We used the lower oven to cook several side dishes over a period of 40 minutes. After placing a covered dish in the warm lower oven, the interior glass shattered spilling glass all over the bottom of the oven. Thankfully the covered dish was not affected and we used the upper oven to finish heating it.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
1
Value
3
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 13, 2021
Hello Steve Gary - We appreciate you taking the time to share your review. We apologize for the issue you've had with your oven and understand how this would be frustrating. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Clean lines
on March 9, 2021
Posted by: IK46
from Florida
Oven fit into my space from a previous product, not GE Cooks well and fits in with my other appliances.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 22, 2021
Hello - Thanks for your review. We are glad you are happy with your new oven purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
The 27" double wall oven is nice but...
on March 25, 2021
Posted by: IkeD
from Colorado
27" double wall oven is very nice and looks great! We give it 4 stars because the width of the actual cooking interior is smaller than our old 20yr old Whirlpool 27" oven. We cant fit the large turkey pan into this new one width wise as it is about a half inch short. We can still place inside at an angle. The convection oven up top is nice and the wifi technology for it is nice. We haven't tried the cooking probe yet, but plan to do so in couple of weeks. All in all, so far we are very happy with this GE double oven and is very quiet, but takes a little longer to heat up, but the exterior is not hot at all to the touch so it is insulated very well.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Emily@GEA, @GEA, April 1, 2021
Hi there! Thank you for taking time to write a review about your new double wall oven. We're glad to have you as part of the GE Appliances family. We love to hear that this unit looks nice in your kitchen, is very quiet and that it's insulated well! We're also glad that you like the convection oven up top and the WiFi technology.
We're sorry that you cannot fit your large turkey pan into your new oven and that it takes longer to heat up. We see how this can be frustrating. We have sent your feedback to our product team.
Take care!
Emily@GEA
We're sorry that you cannot fit your large turkey pan into your new oven and that it takes longer to heat up. We see how this can be frustrating. We have sent your feedback to our product team.
Take care!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy installation
on April 17, 2021
Posted by: GE Oven Cookerboy
Loved the ease of installation and functionality. Great, clean look.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Looks nice but doesn't work.
on August 2, 2021
Posted by: AndyCooks
from NJ
Randomly, the oven stops cooking and says "Close oven door Cooking paused" even though the oven door is closed all the way. Turning on/off the oven doesn't help, nor does opening/closing the oven door.
This issue seems the oven unusable 80% of the time! So much for quality GE appliances...
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, August 3, 2021
Hello,
We're awfully sorry to hear that your oven suddenly stops cooking and displays that message. We definitely understand how much of a pain that is and would recommend taking advantage of your warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
We do hope this is helpful. Stay in touch! Mike@GEA
We're awfully sorry to hear that your oven suddenly stops cooking and displays that message. We definitely understand how much of a pain that is and would recommend taking advantage of your warranty to schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
We do hope this is helpful. Stay in touch! Mike@GEA
Written by a customer while visiting geappliances.com