My oven was installed 3 months ago. Tonight while cooking dinner the SmartHQ app asked to update. I said yes, the update failed and now the oven won't even turn on. It is now the day before Thanksgiving. My house is full of family from all over the country, food is in the fridge and my oven doesn't work. The poverty of the English language does not allow me to express how awful my experience has been with this appliance.
No, I would not recommend this to a friend.
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Value
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Response from geappliances.comBy Mike@GEA, GE Appliances, November 29, 2021
Hi there,
We're terribly sorry to hear that your oven will not start and we can understand how infuriating that is. Since your oven is under a year, we recommend taking advantage of your warranty and scheduling service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Well...brand new today. Installed and hopefully ready to go. Have done a few dry runs to get the " new smell" out. We will see how the first pizza goes