Customer Reviews for GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Customer Rating
3
New oven
on April 2, 2024
Posted by: LesaGN
I absolutely loved my old GE oven. This new oven does not bake the same. My cookies I have been baking for years now come out flat. This new oven takes much longer to preheat, 25 minutes. I had to purchase an oven thermometer because when the oven says it is preheated, the thermometer says it is not preheated ready, by 50 degrees. I have tried the convection only once and my cookies were still raw when they should have been ready.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Devin, GE_Appliances, April 3, 2024
We recommend doing the bake test to ensure your oven is heating properly and evenly. Please see the article on our website below for more information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16653&_ga=2.113610247.1888700939.1712150785-1342374613.1688136512
Gas and electric ovens will cycle on and off throughout the cycle to maintain the set temperature. When the oven temperature has dropped below the set temperature, the oven cycles on again to heat and will then cycle off again once it is higher than the set temperature. The goal is to maintain an average set temperature, but you will see a normal swing in temperatures throughout the cycle. This is typical of ovens, and is factored into how recipes are created and used.
The amount the oven will cycle (either higher or lower than the set temperature) will vary, and each individual unit can be different. While we cannot provide exact temperature fluctuation ranges or variance, temperatures may vary from the set temperature by + 30 degrees to – 30 degrees. The temperature swing can also vary by how and where you are measuring the temperature in the oven, room temperature, door openings, etc.
If you continue to experience issues, we recommend contacting our service department at 1-800-432-2737.
The oven racks are very difficult to pull out. You need to pull, jjiggle and they still scrape against the sides of the ovens.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, March 5, 2024
We want to assist with the racks being hard to pull out. We're going to share one of our articles that goes over some tips that can help make removing the racks much easier. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=18981).
I hope that in the future you will make a wall oven with both ovens having convection included in both ovens. When using the light feature, both ovens light when only one oven is in use. It seems to be a waste of energy to light both ovens when only one of the ovens is in use. The thickness of the paint on the racks seems to be thin as if it only got one coat of paint. I hope that I am mistaken. The quality seems to be less than the quality that I normally encounter with the other GE products I have been using for years in my kitchen. The timer sound is very light therefore I have to set an additional kitchen timer. I wish my review was better, but I will give it some more time and hopefully those will be my only complaints. I am usually very happy with my GE products.