Customer reviews from geappliances.com
GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Average customer rating
4.6
(725 Reviews)
Rating breakdown 725 reviews
5 Stars
524
4 Stars
143
3 Stars
29
2 Stars
14
1 Star
15
92%of customers recommend this product.
(
581 out of
631)
Customer Reviews for GE - 27" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Black
Customer Rating
2
Disappointed
on August 29, 2024
Posted by: Chef Tim 58
Imagine my surprise when I tried to activate the air fryer feature on my brand new oven only to be told by the oven that I needed to connect the oven to wifi and the internet in order to use this feature. I am not interested in having my kitchen appliances connected to the internet. Honestly, I just don't understand the corporate rush to make all of these appliances "smart". I'm perfectly capable of using my appliances without using an app on my phone, thank you very much. The need to connect to the internet in order to use the air fryer is not mentioned on GE's web page for this oven so there is not a little bit of deception going on here. I'm extremely disappointed that I had to connect my appliance to the web in order to use a feature that I wanted and was a reason that I chose this oven in the first place. Shameful corporate behavior in my opinion, but what else is new? Corporations seem to just innovate and innovate new products and features that only serve to confuse and infuriate their customers. Why that is, I don't know.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, August 30, 2024
You aren't required to use WiFi, some features require a one time WiFi connection - like no preheat air fry, convection roast, and specialty cooking modes. Other features do require a continuous WiFi connection - remote oven control/notifications, meat probe, clock sync, scan to cook, timers in the app, precision oven cooking, and voice control.
Written by a customer while visiting geappliances.com
Customer Rating
5
Hoping for another 25 years
on August 17, 2024
Posted by: iget2eatwhatshemakesinit
Fingers crossed that it lasts 25 years like the one it replaced.
The cutout in 3 different places (online, side of the box, installation instructions) were a little bit different. I ended up using the dimensions from installation instructions and had to increase the height of the opening about 3/8 of an inch and it slid right in.
Written by a customer while visiting geappliances.com
Customer Rating
3
Deceptive
on August 15, 2024
Posted by: Tcap21
from Cleveland
You hid that you need to conect to Wifi to make the air fry work. There is no temperature control for the broiler and it takes way too long for the ovens to heat up.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, August 16, 2024
We want to help you with the oven to conect to Wifi. Please follow the steps listed at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23935
The Broil Hi-Lo pad on your oven gives you the capability of reducing the oven temperature when using the Broil function. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18650
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23935
The Broil Hi-Lo pad on your oven gives you the capability of reducing the oven temperature when using the Broil function. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18650
Written by a customer while visiting geappliances.com
Customer Rating
3
Average oven
on August 2, 2024
Posted by: Recent Nebraska purchaser
from Nebraska
This is a double oven with air fryer and convection options. Both ovens bake well. The ovens take way too long to heat up, almost 15 minutes. I tried to use the air fryer option the other day, only to find out I have to link the oven to WiFi to use it😤
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, August 5, 2024
We value this feedback and we're glad to hear that your new wall oven works well. For directions on how to set up the built-in wifi, please refer to the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23936
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23936
Written by a customer while visiting geappliances.com
Customer Rating
5
So far, so good!
on August 2, 2024
Posted by: luvnjewelry
from Ohio
So far, so good! I also bought a new washer a few months ago and that has been doing great too! I hope to get a new GE refrigerator in the near future. I have been impressed by GE and I see that many others have too as I read reviews!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to operate.
on August 1, 2024
Posted by: Carasjob2024
from South Dakota
Love my new ovens and they look so modern and sleek.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on July 12, 2024
Posted by: LilGigi
So far all the features that I’ve used have been wonderful!
Written by a customer while visiting geappliances.com
Customer Rating
5
New GE Double Oven
on July 5, 2024
Posted by: RRS517
from Denver, CO
A new double oven JKD5000 was just installed to replace a defective older oven/microwave. Insallation was clean and straightforward. The oven looks beautiful and weve just tested the two ovens. The controls are great but the owner's manual could be greatly improved.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com