Customer reviews from geappliances.com
GE - 30" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Slate
Average customer rating
4.6
(895 Reviews)
Rating breakdown 895 reviews
5 Stars
670
4 Stars
157
3 Stars
21
2 Stars
17
1 Star
30
93%of customers recommend this product.
(
732 out of
785)
Customer Reviews for GE - 30" Built-In Electric Convection Double Wall Oven with No Preheat Air Fry - Slate
Customer Rating
2
This double oven is a piece of junk.
on March 21, 2022
Posted by: Disappointed in Indiana
from Indiana
This double oven is a piece of junk. General electrical not standby whatever is wrong with the seven. It was leaking heat around the doors and they did change the gasket which helped that. The problem is that there is a finish problem on the bottom of the upper stove that they will not address. The temperature control is variable on the top stove. I’m very disappointed with this product.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, March 22, 2022
Hi there, we're pleased to see your oven is looking great, but so sorry to hear that you had to have the gasket replaced, that there's an issue with the finish, and that there's variables with the temperature on the stop stove. We can understand your disappointment as this is certainly not the experience we want you to have.
We first want you to know we'll be sharing your comments with our product development team so they can look into any potential improvements we can be making. Also, if you're having issues regulating the temperature in one of your ovens, this article should help you out: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36977&_ga=2.102628033.1156752774.1647869506-1233938546.1597758556
If after looking into this, you still don't think yours is heating properly we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found useful and we're wishing you the best.
Guy@GEA
We first want you to know we'll be sharing your comments with our product development team so they can look into any potential improvements we can be making. Also, if you're having issues regulating the temperature in one of your ovens, this article should help you out: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36977&_ga=2.102628033.1156752774.1647869506-1233938546.1597758556
If after looking into this, you still don't think yours is heating properly we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found useful and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Less than 2 weeks and it doesn’t work now
on March 28, 2022
Posted by: WD42
from Cirginia
Looks great we were excited to finally have a double oven. Not sure why only the upper is convection, that’s disappointing but not a show stopper. Easy to use…if you read the manual. Right at 2 weeks it “freaked out”. The oven lights won’t turn off. Sometimes the lower will turn off but if you open the upper door and close it the lower light comes on. The oven tries to turn on but then less than 30 seconds it shuts down and displays that the oven door is open. This happens on both ovens. Went online to find help. Only found one thing: turn off the breaker for 30 seconds and it will reset…No it doesn’t. Doesn’t even reset after 12 hours of being off. Only thing you can do is schedule a repair visit. There is no phone tech support.
Features
4
Performance
1
Quality
2
Value
4
Response from geappliances.comBy Gina@GEA, GE_Appliances, March 29, 2022
Oh no! We are so sorry your oven has stopped working and that you’ve had to schedule a repair visit. We can understand how annoying this must be and the inconvenience caused. Please check your inbox at your earliest convenience as we’ve sent an e-mail to gather additional information. We look forward to hearing from you. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So far, it's great!
on March 28, 2022
Posted by: mbr001
from Loudon, TN
We just recently moved in, so haven't had much of a chance to use it, but so far it's great. The fan is super quiet which we appreciate. Love the glide racks. The temperature seems to be spot on. The broiler works well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Home visit TechnicianROCKS!!
on March 28, 2022
Posted by: WD42
from Virginia
Scheduled a tech support visit, which resulted in a very fast repair. I changed my rating of 2 Stars to 5. The oven is really fantastic!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Main screen blank
on March 30, 2022
Posted by: Mik56
from Indianapolis
Moved into new home, double Dutch oven had a blank screen, part had to be ordered, went a whole month without a oven, thank goodness we kept our ancient toster oven when we moved in
I would recommend this to a friend!
Features
5
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 30, 2022
Posted by: Krys1985
I love having double ovens. Being able to keep things warm is a plus. The app helps out as well on busy evening I can start it on my way home and it’s all ready to go.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect baking appliance
on March 31, 2022
Posted by: Lapetitchef
from Apopka, FL
Sleek, well-designed double wall oven appliance. Exactly as advertised...Large capacity ovens with convection, hidden bake and precise broiling elements. Self-cleaning with steam clean option plus heavy duty, roller-rack system that are easy to clean. Fastest most precise baking experience ever. Perfectly finished products achieved with each use. easy to use and Convenient and
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Perfectly!
on March 31, 2022
Posted by: Hank A
from Oswego IL
Wow! we are truly amazed with this GE convection double wall oven, from the easy installation to all the features it offers. Thank you GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com