Customer reviews from geappliances.com
GE - 30" Built-In Single Electric Convection Wall Oven with No Preheat Air Fry - Stainless Steel
Average customer rating
4.6
(1,315 Reviews)
Rating breakdown 1,315 reviews
5 Stars
952
4 Stars
260
3 Stars
51
2 Stars
18
1 Star
34
93%of customers recommend this product.
(
1,075 out of
1,153)
Customer Reviews for GE - 30" Built-In Single Electric Convection Wall Oven with No Preheat Air Fry - Stainless Steel
Customer Rating
1
“Smart” feature is dangerous! Never again.
on February 2, 2024
Posted by: aaand
from Oregon
I’ve had this oven for only two years. Only used the smart features through the SmartHQ app twice. This second time, oven working perfectly, heating up food, then I used app from another part of the house just to set a timer. It forced an update (not just an app update but an oven update) which they proceeded to break my user interface! Now my oven is useless unless I put hundreds of $$ into it. The whole right side of the controls (number pad) won’t work at all. And yes I did a hard reset. Still won’t work. Clock and left side options work fine. But since I can’t select any numbers, I can’t choose a temp, I can’t set time, I can’t select option numbers. It won’t do anything at all now. It is garbage, all because of the app which I didn’t really like using anyway!!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 8, 2024
We recommend resetting your wall oven by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home.
Thank you for choosing GE Appliances for your home.
Written by a customer while visiting geappliances.com
Customer Rating
4
Overly complicated options, too many to be honest
on May 19, 2020
Posted by: To soon to rate
from Ohio
We have only had this unit for about 2 weeks, not nearly long enough to rate this appliance, they send these reviews out way to soon, before they get a chance to break or for the user to really use it. It hard to locate where to touch the screen to make it come on to allow you to set it. We typically just open the door & that illuminates the control panel , bad engineering, you should be able touch anywhere to illuminate the touch screen.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but..
on June 20, 2021
Posted by: AmyL63
from Dallas, TX
Product is good , heats up fast and easy to use. Deducted one star because of a tiny scuff which isn’t worth asking a replacement for.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointment
on March 10, 2023
Posted by: VadimCo
from Texas
Not fit the spot where I has an older model of GE oven.
pre-heat takes forever. Not even baking.
waste of money and time
pre-heat takes forever. Not even baking.
waste of money and time
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
3
Response from geappliances.comBy GE Appliances, March 14, 2023
Hi there - We are really glad you took some time to share your review and opinion so far.
We're really sorry to hear about the issues you've experienced so far, this is definitely not what we would expect out of this model. This can be an incredibly frustrating situation to deal with.
For the best assistance, we suggest taking advantage of the warranty. This way you can have one of our approved technicians take a look at everything. We're confident that they would be able to get this resolved. Here is the link: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe out there. Thank you so much.
Jonathon@GEA
We're really sorry to hear about the issues you've experienced so far, this is definitely not what we would expect out of this model. This can be an incredibly frustrating situation to deal with.
For the best assistance, we suggest taking advantage of the warranty. This way you can have one of our approved technicians take a look at everything. We're confident that they would be able to get this resolved. Here is the link: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe out there. Thank you so much.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy
on September 3, 2024
Posted by: Amy920
I bought 2 of these wall ovens. I ran a clean cycle and it’s now completely wrecked. Service repair person thinks all the wires are fried and the motor is shot. 2 years old used a few dozen times at best.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, September 5, 2024
We would like to help with your oven. An agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Have a problem with oven bell, have GE servcoming
on January 24, 2020
Posted by: Penny311
from Tennessee
Product appears to be good, however having problem with timer bell can't be heard and can't increase the level.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 30, 2020
Hi Penny,
Thank you for taking the time to leave a review on your wall oven. Page 9 of your Owner's Manual, which you can view here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000254-1.pdf - provides information on adjusting the volume on your wall oven.
We hope that this helps!
Thank you, again, for taking the time to leave a review.
Best wishes,
Michael
Thank you for taking the time to leave a review on your wall oven. Page 9 of your Owner's Manual, which you can view here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000254-1.pdf - provides information on adjusting the volume on your wall oven.
We hope that this helps!
Thank you, again, for taking the time to leave a review.
Best wishes,
Michael
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on September 28, 2021
Posted by: Blackie 16
from Brooklyn, NY
I have back problems, so when we renovated our kitchen, GE was the right fit and value
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on September 28, 2021
Posted by: Hasi
from Fuquay varina
Great Wifi settings
Efficiency
Good
Love it
I recommends
Efficiency
Good
Love it
I recommends
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com