Customer reviews from lg.com
LG - STUDIO 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and TurboWash 360 - Essence White
Average customer rating
3.9
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
11
4 Stars
1
3 Stars
0
2 Stars
3
1 Star
2
Customer Reviews for LG - STUDIO 5.0 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and TurboWash 360 - Essence White
Customer Rating
5
Good build quality and great features
on April 14, 2025
Posted by: DRYork
from Orlando, FL
I've had two of these, one in the laundry room and one in the MB closet, for a little over a year and they are working very well.
- The design looks great.
- I enjoy being able to toss my dirty clothes into the washer without needing to worry about adding detergent.
- The dryer works well and properly dries everything from sheets to towels to everyday clothing.
- They are quiet enough for me to run a load at night without disturbing my sleep.
- I mainly use the AI wash and dry even though it has a plethora of specialty cycle options.
- The design looks great.
- I enjoy being able to toss my dirty clothes into the washer without needing to worry about adding detergent.
- The dryer works well and properly dries everything from sheets to towels to everyday clothing.
- They are quiet enough for me to run a load at night without disturbing my sleep.
- I mainly use the AI wash and dry even though it has a plethora of specialty cycle options.
I highly recommend the WashTower. They are a huge improvement over our previous washer and dryer.
Pros: Quality, Style/Design, Features/Settings, Performance
Response from lg.comBy LG Digital Care Team, April 14, 2025
Hey there. Thank you for sharing your experience with your LG WashTower! It's wonderful that the WashTower has been serving you well for over a year. The sleek design certainly adds a touch of elegance to any space. Enjoying the convenience of simply tossing in your clothes without worrying about detergent and a dryer that efficiently handles everything from sheets to towels truly elevates the laundry experience. The quiet operation that allows for nighttime washes without disturbing sleep is amazing. With the ease of AI wash and dry, it's great to know you're getting the most out of the technology. For more feedback or questions, private message us on social media @LGUSSupport . We're happy to hear it's significantly improved over your previous setup. Your recommendation means the world to us! 🧺😊 ^David
Written by a customer while visiting lg.com
Posted by: cheried3
Verified Purchase:Yes
[This review was collected as part of a promotion.] great at cleaning, quickly dries and is safe for fabrics
Written by a customer while visiting lg.com
Customer Rating
1
Don’t buy
on January 1, 2025
Posted by: Patsy 69
from Scottsdale
[This review was collected as part of a promotion.] Bought the stacked washer and dryer. It is maybe the worst machine I’ve ever had. The dryer dies not dry. I’ve tried everything. I have to put it on bedding to even get anything to dry slightly. Everything comes out, smelling, moldy, and damp. When you try to continually dry it it still does not dry. It turns off. The washing machine makes my clothes stink. I have cleaned the drum I have done so many different cleanings and still my clothes come out smelling like mold. I am hanging my clothes outside to dry. What’s the point. I’m now looking to replace this horrible duo. It’s only been in my house for two years. I’ve dealt with this for too long
Pros: Style/Design, Performance
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Digital Care Team, January 21, 2025
Hey there! We always want our customers to have a great laundry experience, we'd be more than happy to take a closer look at this with you. Please send us a private message on social media @LGUSSUpport with your contact details, model number, and details about your previous conversation with support, we'll be ready to help! *Jose
Written by a customer while visiting lg.com
Posted by: cheried3
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful washer and dryer laundry tower. Cleans clothing beautifully. Quickly. Safely. So far, it is wonderful.
Written by a customer while visiting lg.com
Customer Rating
5
LG washtower for the win!
on June 24, 2024
Posted by: yorktownfarm
from Maine
[This review was collected as part of a promotion.] I LOVE our LG wash tower! The design is sleek and straightforward, while easy to operate for the whole family. LG has revolutionized the design of the stackable washer/dryer combo with their washtower. By placing a single control panel for both units in the middle, there is no more reaching for the controls, and the smart technology lets you know how much dry time is needed based on the wash cycle. I can’t recommend this product enough!
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Love my LG Studio Washer/Dryer
on August 2, 2024
Posted by: billScott
from Merrimack, NH
I've had the Studio Tower for about 1 month now and couldn't be happier. We do lots of laundry at our house but our laundry area is small. This washer/dryer tower fits perfectly in the space and even gave me room for a folding table and a cabinet. The machine itself is very stylish, washes and dries much quicker than our other machine, which was only 5 years old. I don't like to say this about an appliance but -so far I will say I love this machine
Pros: Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: cashbear50
Verified Purchase:Yes
I bought this about 2 weeks ago after two other attempts of bad rounds of washers and this thing has changed the game! It’s cool that it can be controlled by the app, but the selling point was the space. I’ve been able to wash pillows and blankets and it hasn’t struggled! The special settings are also awesome. I love being able to select and add settings for washing and drying.
Written by a customer while visiting lg.com
Customer Rating
5
What a set of Machines
on May 22, 2024
Posted by: Senpachi
[This review was collected as part of a promotion.] The machines are great addition to the Master Bedroom Closet. I have the LG side by side in the laundry room. Both sets of machines are great products, easy to operate and the results are always top-notched.
Written by a customer while visiting lg.com