Customer reviews from usa.canon.com
Canon - PIXMA MG3220 Wireless All-In-One Printer
Average customer rating
2.1
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
18
4 Stars
10
3 Stars
13
2 Stars
23
1 Star
74
25%of customers recommend this product.
(
26 out of
105)
Customer Reviews for Canon - PIXMA MG3220 Wireless All-In-One Printer
Customer Rating
1
Not what I expected
on November 11, 2015
Posted by: NikeJacket
from Atlanta, GA, United States
I have a mac pro desktop and macbook air lopatop which connect to the printer wirelessly. Unfortunately, even though the printer is connected to my wireless network, I get error messages saying it is not connected. Any fix is temporary. Auto-on feature rarely works. Want to download the manual? Instead of a simple pdf, I am forced to install an entire program to my computer.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Terrible Printer
on August 16, 2020
Posted by: Ray12345
Wish I spent my money on something else. This thing has caused me nothing but headaches for mediocre printing.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Service Much Better Than Printer
on February 1, 2013
Posted by: dane bly
from Warren, VT
This is my 2nd Pixma MG 3120/3220 printer. Both had the exact same problem. They failed to properly intake the paper from the tray at least 75% of the time.
The upside to this is that the customer service provided was better than you can imagine. Both times, Canon sent out a refurbished printer the same day.
Quite honestly, I wanted to upgrade but they said I had to keep the same model.
The Pixma MG3220 is not a reliable printer in my multiple experiences but Canon's response to any problem makes it well worthwhile to buy any of their products.
The upside to this is that the customer service provided was better than you can imagine. Both times, Canon sent out a refurbished printer the same day.
Quite honestly, I wanted to upgrade but they said I had to keep the same model.
The Pixma MG3220 is not a reliable printer in my multiple experiences but Canon's response to any problem makes it well worthwhile to buy any of their products.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
on February 23, 2013
Posted by: frustrated
from Austin, TX
I thought that Canon printers were some of the best. This printer has led me to question that. The printer eats ink! Once a page it printer there is nothing to hold it so papers fall to the floor!!!
Cons: Slow Print Speed, High Ink Consumption, no tray to hold printed paper
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
lots of trouble
on April 11, 2013
Posted by: christin
from new port richey, fl
no power cord or usb cord in box. has to use wpa2. i have wep for internet.
Pros: reliable, Compact Design, Lightweight/Portable, fast print speed, easy to use, wifi
Cons: wpa2 only, wouldn't set up to no security
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Dont Buy
on August 11, 2013
Posted by: ABOUNDINGK
from Park Forest, IL
I have had this printer for less than 2 months and it has not worked properly since purchasing. All diagnosis say the machine is working properly, but jobs collect in print que and are not processed. I've used both USB port and wireless.
Pros: Lightweight/Portable
Cons: unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Big Performance - User Friendly
on August 15, 2013
Posted by: NYSOFTWAREMAN
from New York, NY
This is my first wireless printer. So I was hesitant about going Wi Fi. But I have to say the installation was simple.
My PC and Ipad recognized the wireless device almost immediately. I did not have to touch the modem at anytime. The enclosed Canon CD Rom used for installation was very user friendly. It gave step by step detailed information during setup. The whole thing took about 10 minutes to install. As easy as the new ink cartridge setup is. That took me longer to figure out than the entire wireless installation. The print speed is much faster than my old Canon Pixma MP470. The print quality is also so much better as well. But the scanner speed seems slower than my old canon. Especially using custom settings. I am glad this is only a two ink cartridge printer. Since I am not a big fan of the six ink cartridges system. I also prefer the two ink Canons because the inks are easier to find at your local retailer. I had a question for tech support about the alternate drivers. It was answered quickly and intelligently. I have always used Canon Printers and recommend them. They offer fine quality and great customer service.
My PC and Ipad recognized the wireless device almost immediately. I did not have to touch the modem at anytime. The enclosed Canon CD Rom used for installation was very user friendly. It gave step by step detailed information during setup. The whole thing took about 10 minutes to install. As easy as the new ink cartridge setup is. That took me longer to figure out than the entire wireless installation. The print speed is much faster than my old Canon Pixma MP470. The print quality is also so much better as well. But the scanner speed seems slower than my old canon. Especially using custom settings. I am glad this is only a two ink cartridge printer. Since I am not a big fan of the six ink cartridges system. I also prefer the two ink Canons because the inks are easier to find at your local retailer. I had a question for tech support about the alternate drivers. It was answered quickly and intelligently. I have always used Canon Printers and recommend them. They offer fine quality and great customer service.
Pros: reliable, Compact Design, Easy Setup, Sharp Tones & Colors, fast print speed, easy to use
Cons: slow scans
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Junky - Junky - Junky
on September 8, 2013
Posted by: Kyrosem
from Louisville, KY
Doesn't recognize new ink cartridge (and too expensive at that). Paper jams easily. Other flaws too numerous to go into in this limited space. I would have taken this printer back, but I received it as a "Mother's Day Present". I have to wonder - what was my daughter thinking???
Cons: Slow Print Speed, Large Footprint, High Ink Consumption, unreliable, Flimsy Construction, too many other flaws!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com