Response from ATT.comBy AT&T CARE - Isabella, October 28, 2025
Hello there! Thank you for sharing your thoughts with us. We're sorry to hear that the Apple Watch SE 2nd Gen didn't live up to your expectations. We understand how important it is to feel the value of your investment, especially when purchasing a new product like a smartwatch. This Apple Watch offers essential health tracking, safety features like Crash Detection, and seamless iPhone integration. We appreciate your feedback and recognize how valuable it is to get the most out of your current device. If you’d like, our team can help review trade-in options or explore ways to optimize your experience with your new Apple Watch. Please refer to this Apple Watch User Guide to learn all the things you can do with your new product here: https://support.apple.com/guide/watch/welcome/watchos At AT&T, we’re committed to helping you get the most from your technology—whether it’s maximizing device features, managing upgrades, or finding the best plan to fit your needs. If you have any questions or would like personalized tips for your Apple Watch SE 2nd Gen, we’re here to help! Thank you for choosing AT&T. Your feedback helps us serve you better.