Customer reviews from thermacell.com
Thermacell - Patio Shield - Citrus
Average customer rating
4.1
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
247
4 Stars
32
3 Stars
20
2 Stars
8
1 Star
61
74%of customers recommend this product.
(
209 out of
282)
Customer Reviews for Thermacell - Patio Shield - Citrus
Customer Rating
1
Unable to ignite
on July 14, 2020
Posted by: pjmbs
from Upstate NY
Cannot get product (brand new out of box to ignite. I purchased it several months ago, but never used it.) First attempt, the orange glow appears for about a second and then disappears. So not happy with this product at the moment.
Response from thermacell.comBy Thermacell Customer Service, Customer Service , July 15, 2020
Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Posted by: Vernonc
from Henrico Va
Verified Purchase:Yes
Great product it really does work for me and my family
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Karen F
Verified Purchase:Yes
This little gadget really works, give it about 10 minutes to warm up and mosquitoes are gone - I live in South Florida and we know mosquitoes. I love it.
Written by a customer while visiting thermacell.com
Posted by: Jessy G
from Somewhere, Fl
Verified Purchase:Yes
The ad says when you purchase the max it lasts 14 hrs that is hardly true! It maybe lasts 4. Don’t waste money on the extras just regular replacements! Other than that it works well!!!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Eva S
from New Jersey
Verified Purchase:Yes
Awesome Products! Works great with no noise or odor.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: LizzyTish
Verified Purchase:Yes
Worked great, sad outside at night and not a single bite
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Kim R
from Dracut, MA
Verified Purchase:Yes
I love this color! I've used Thermacell mosquito repellent devices for years, especially camping and on the front porch. Just got this one for my rear patio and it's just beautiful! Love it!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
No
on July 21, 2020
Posted by: Martine
from Embrun ontario
The mosquitoes were landing on the thermacell as it was on!
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service , July 22, 2020
Sorry that your Thermacell repeller is not working. Have you checked to see if your device is heating or if the mat needs to be replaced? Mats should have a bit of blue color left/ A good indicator that your device is on and heating up is seeing the orange glow in the view window that can be found at the top of your repeller. If you are still having trouble, contact us directly and we will help you out.
Written by a customer while visiting thermacell.com