Customer reviews from thermacell.com
Thermacell - Patio Shield - Citrus
Average customer rating
4.1
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
247
4 Stars
32
3 Stars
20
2 Stars
8
1 Star
61
74%of customers recommend this product.
(
209 out of
282)
Customer Reviews for Thermacell - Patio Shield - Citrus
Posted by: Ronald1955
from Greer, SC
Verified Purchase:Yes
Makes sitting outside enjoyable. Seems to keep bugs away. No complaints.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: Lynn B
from Los Angeles, Ca
Verified Purchase:Yes
It worked great!!!! I love being able to spend time in my yard without pesky mosquitoes!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Posted by: CMS8
Verified Purchase:Yes
Amazing product!!!! I absolutely love it and it works great!!!
Written by a customer while visiting thermacell.com
Customer Rating
1
It does not work
on June 15, 2020
Posted by: Anonymous
from Homestead Fl
I bought the product a week ago on Amazon and I am disappointed .... that does not work I have tried to ask for help to change the product and I have not had any positive response
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 17, 2020
Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
Poor Product
on June 15, 2020
Posted by: Kip39
from Saskatchewan
Apparently the new pads are supposed to be blue! Mine are white and don’t work!!
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 17, 2020
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
1
Had such high hopes
on June 15, 2020
Posted by: Monique219
from Redwater, AB
Bought this for use in our hot tub, it made literally no difference. Waste of money 0 stars.
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 17, 2020
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
3
It ok
on June 16, 2020
Posted by: Nancy45
from Laval Quebec
I got got it at. Canadian tire but there no cover is that right
Response from thermacell.comBy Thermacell Customer Service, Customer Service, June 17, 2020
We removed the caps due to customer feedback. If you would like a cap, please contact us at service@thermacell.net or 1-866-753-3837.
Written by a customer while visiting thermacell.com
Posted by: Ni Fine
from California
Verified Purchase:Yes
Love this! Mosquitos always find me, with this product, I can be outside without dealing with getting bit. I even bought a second one for our deck.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com