Customer reviews from thermacell.com
Thermacell - Patio Shield - Citrus
Average customer rating
4.1
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
247
4 Stars
32
3 Stars
20
2 Stars
8
1 Star
61
74%of customers recommend this product.
(
209 out of
282)
Customer Reviews for Thermacell - Patio Shield - Citrus
Customer Rating
5
Works Great
on September 3, 2018
Posted by: ed1234
from Peabody, ma
So happy I bought this product. Works as stated, I have used it at night and in the early morning have not had any mosquitoes at either time.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Works as advertised
on September 5, 2018
Posted by: Chris1
from Chicago, IL
I've used it several times on our patio with great success
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Does not work at all
on September 8, 2018
Posted by: Ouch
from Chandler Arizona
This review will likely never be posted because I found therma cell useless I bought this 2 weeks ago and used it according to directions. After allowing it to warm up for 30 min I was quickly swarmed by mosquitos with them even landing on the unit. I do not recommend this product as it does not work as they promised .
No, I would not recommend this to a friend.
Response from thermacell.comBy Josh S, Customer Service, September 10, 2018
Thanks for your review, and we are sorry that your experience with Thermacell was less than excellent. By the looks of your product (the mat being so blue), I am going to speculate your device never actually got turned on. Did the mat have a small amount of smoke emanating from it, and did it ever turn white?
We'd love the opportunity to get this product working for you. Please contact us at service@thermacell.net or 1-866-753-3837, we're available 24/7.
We'd love the opportunity to get this product working for you. Please contact us at service@thermacell.net or 1-866-753-3837, we're available 24/7.
Written by a customer while visiting thermacell.com
Customer Rating
5
A life saver!!
on September 24, 2018
Posted by: Michelle
from North Carolina
I have been battling mosquito's all summer and a friend gave me the info for the patio shield...wow!! Now, it's a totally different world to me. No more bites! How did I ever live without this fantastic gizmo??
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
It works
on October 1, 2018
Posted by: BtsZ
from Los Angeles, CA
I have had an awful time with mosquitos this summer. We have a new imported variety that has made being outside unbearable. This product works well. I can actually work in my patio without being chewed to a pulp.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
One product that does what it says it does.
on October 3, 2018
Posted by: madjr12
from Calabash NC
I was a little skeptical when I saw this product on the shelf. I read the box, decided to try it. I also bought a refill kit at the same time. My Patio Sheild sat on my patio waiting for its first run. Then Hurricane Florence struck NC. Life was put on hold for a couple of weeks, but not for the mosquitoes. It has become a plague of nearly Biblical proportions in NC. Well tonight I brought my Patio Sheild to my sons baseball practice under the lights. Not one bite and I’ve been here for about an hour. Others are spraying Deet like sunscreen on the beach. I got my Patio Sheild in the cup holder of my folding chair. I’m very impressed. The little bloodsuckers fly by but never land. Great job. Thanks for such a wonderful product. Never stop selling the refills.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
2
Didn’t work
on October 6, 2018
Posted by: 1st time no luck
from Appleton WI
I bought this with extra pads and butane thinking yes finally mosquito free. We started it up 45 minutes before we got outside by my fire chat and within 10 minutes we both had gotten bit more than once. It is now cold so I don’t think I will have another’s chance to try it so I don’t know if I should keep it or return it. I want it so badly to work and my uncle has one and it works great
No, I would not recommend this to a friend.
Response from thermacell.comBy Josh S, Customer Service, October 8, 2018
Thanks for your review. Please contact us at service@Thermacell.net or 1-866-753-3837, we'd like to have one of our product experts get your Patio Shield Repeller working.
Written by a customer while visiting thermacell.com
Customer Rating
5
Simple operation
on October 17, 2018
Posted by: Jackp
from Maryland
It works exactly as advertised. Thermacell is a great product, you won't be disappointed with your purchase.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com