Customer reviews from thermacell.com
Thermacell - Patio Shield - Forest
Average customer rating
4
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
208
4 Stars
28
3 Stars
20
2 Stars
7
1 Star
53
74%of customers recommend this product.
(
184 out of
248)
Customer Reviews for Thermacell - Patio Shield - Forest
Customer Rating
4
Easy to Setup
on April 14, 2023
Posted by: Van60
from Wisner, Louisiana
I was given the Thermacell Mosquito Repellent to try and review. I like the fact that it is compact and colorful. The instructions are detailed and simple. I live in Louisiana where mosquitoes are a constant problem all day. The Mosquito Repellent was placed in the middle of a table on my patio. After the device was started we waited 15 minutes as instructed. There were fewer mosquitoes present but I do not feel that the zone was 15 feet rather it was more like 10 feet. I like the fact that there is not any scent, quiet, and no smoke when using the device. Since it is the beginning of the season the 4-hour mat was sufficient but later into the summer the mat would have to be changed several times and the cartridge would have to be replaced more frequently. I looked up the price of the cartridge and mat and found that it is expensive. I might purchase another Thermacell Mosquito Repeller for when visitors come so that the whole area will be covered. I will also compare the prices for the cartridge and mat at other retailers. It does repel mosquitoes but I do not think anything can keep all of those Louisiana mosquitoes away.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Absolutely A Game Changer!
on April 22, 2023
Posted by: KKBLUV69
from Columbia, South Carolina
I already knew about Thermacell Portable Repellent and was impressed. So i bought several of the Patio Thetmacells for my mother's 81st birthday party. Everyone was so astonished how there were no insects flying around, no mosquitoes nor flies. This is one awesome device and I feel blessed to have them. I have been recommending your products to everyone i know. Now i can sit outside in the evening unafraid of getting bit ot aick. Keep up the excellent work.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Spray free repellent
on April 26, 2023
Posted by: JennH
from McCalla,Alabama
I wasn't even aware these were a thing. I love there's no sprays or horrible scents involved. It has a natural repellent and best of all it's pet friendly. I like sitting on my porch at night and this helps keep those pest away.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Terrible product
on June 6, 2023
Posted by: Bad product
from Chaska, MN
Bought this thinking it would repell mosquitoes but did the opposite. I let it warm up for 15 minutes and placed it upwind and it didn’t do anything. The mosquitoes were still coming as their usual behavior and this device didn’t stop them in the slightest.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service , June 11, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Works great trust in this product
on June 7, 2023
Posted by: Lbarkley1969
from Casselberry Florida
This works better than I thought and further than it says. I highly recommend it for ur patios I will be buying refills for it for sure
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Hard to light/won't stay lit
on June 18, 2023
Posted by: Scooter1956
from Duchesne, Utah
I bought this product to use on my patio. I thought it looked nice, pleasing color and shape, unobtrusive, and not messy. After unpacking, I read through the instructions and thought, seems easy to use. Screwed in the fuel canister, turned it on, clicked 3 times and nothing. I tried again, nothing. Turned it off, waited a bit then tried again. Clicked what seemed like forever and finally I saw a glow in the sight glass. After about 3 minutes I noticed there was no glow. Started over trying to get it to light. It finally did and we used it for 30 min or so. It did keep Mosquitos away for that time.
When we were done, I shut it off but didn't remove the fuel canister. A couple day later, I tried to light it again and couldn't get it to work. I checked and the fuel was empty.
I am very disappointed in this product and would not recommend it. My advice, get something that is rechargeable/battery operated.
When we were done, I shut it off but didn't remove the fuel canister. A couple day later, I tried to light it again and couldn't get it to work. I checked and the fuel was empty.
I am very disappointed in this product and would not recommend it. My advice, get something that is rechargeable/battery operated.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service , June 22, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you
Written by a customer while visiting thermacell.com
Customer Rating
5
It Really Works!!!!!!
on June 28, 2023
Posted by: Arundel
from Thunder Bay,ON Canada
I am camping in a Provincial park in Canada for 5 months. I have allergies to scents and didn’t want to put nasty chemicals like deet on my skin,so I suffered the mosquitos from May to the 2nd week in June. The mosquitos became more ravenous and seemed to get bigger in size, so I not a got a Thermacell. I can now bbq, relax, eat and drink outside without constantly swatting the mosquitos. It starting working within 5 minutes of starting it and there was not one mosquito on my patio.
I love this thing and I tell everyone about it. In Northwestern Ontario, Canada our summers are short so thank you for making my time outside much more enjoyable.
I love this thing and I tell everyone about it. In Northwestern Ontario, Canada our summers are short so thank you for making my time outside much more enjoyable.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Zero Stars
on June 29, 2023
Posted by: DissatisfiedCountryKid
from Saskatchewan
Puchased this 3 days ago. Had a very hard time igniting. Changed the cartridge and still issues. Finally lit it, went out. On my 3rd attempt, it stayed lit for 30 min. Had to restart the whole process again. Total waste of money.
Response from thermacell.comBy Customer Service , July 5, 2023
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com