Customer reviews from thermacell.com
Thermacell - Patio Shield - Forest
Average customer rating
4
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
208
4 Stars
28
3 Stars
20
2 Stars
7
1 Star
53
74%of customers recommend this product.
(
184 out of
248)
Customer Reviews for Thermacell - Patio Shield - Forest
Customer Rating
5
No bugs, no bites!
on July 3, 2022
Posted by: KATZMEOW
from Forestburgh, NY
My son gave me this for Father’s Day. Great present great product. I followed the directions, turned it on and good pesky biting insects! Ya ya…
No, I would not recommend this to a friend.
Written by a customer while visiting thermacell.com
Customer Rating
1
Awful Product
on July 6, 2022
Posted by: TanyaCVV
from Hanwell, New Brunswick
The mosquitoes literally landed on the device. I left it running for over half an hour and even had a mosquito come right up into my face and land on my nose sitting 1 foot from the device. Awful waste of money that I hope I can find a way to get back.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, July 8, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
3
Stopped working after one summer
on July 16, 2022
Posted by: Donnaf
from Hartland wi
I bought one a few years ago and it works great. Bought another and it stopped working after one summer. Used for camping
Response from thermacell.comBy Customer Service, July 19, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
Saved our family vacation
on July 20, 2022
Posted by: Anonymous
from Pittsburgh,Pa
9 people (5 adults 4 kids) camping and last year the mosquitos ruined the outdoor aspect of our trip. Found these by chance and I am here to tell you they are nothing short of a miracle. We set 5 up all around our campsite creating a safe zone. Not a bite or buzz. As soon as we stepped out of our perimeter it was epic plague like attacks on every inch of flesh. These are a must have and the creator of this product should be hailed as the genius they are.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
Not Impressed
on July 24, 2022
Posted by: AtlanticAcres
from Ns Canada
I bought this several days ago. 1st attempt it did not repel the mosquitoes. 2nd attempt, appears to attract more. Changed out blue repellent, still no luck.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, July 25, 2022
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
3
Won’t stay lit
on July 29, 2022
Posted by: Shianne
from Sudbury, Ontario, Canada
I bought this about a week ago and have used it over the last couple of days for camping. It worked great the first day and a half and now it won’t stay lit. I’ve tried changing the tank and the mat but nothing seems to be working. Sometimes it will stay lit for a bit but it doesn’t last long
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Works great
on August 1, 2022
Posted by: Guschka
from Langlebig, BC Canada
I love the Thermacell for our deck but if I had known that I wasn’t going to find the refill pads anywhere, I never would have bought it!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
AMAZING PRODUCT!
on August 4, 2022
Posted by: glennfromvan
from West Vancouver BC
Bought one for my cousin during the Calgary Stampede, based on a friend's recommendation, and it worked 100% after being eaten alive the evening before! Bought 2 more for myself and LOVE them. No more irritating visits on my deck next to the pond. I had no problem registering them in Canada. If it is windy, it has to be upwind, but you will get less coverage. Impossible for mosquitos to be landing on the device, as the repellent works like a charm, and the top gets quite hot. I think some people forget to read the instructions, and don't know how to use it! I highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com