Customer reviews from thermacell.com
Thermacell - Patio Shield - Canyon
Average customer rating
4
(316 Reviews)
Rating breakdown 316 reviews
5 Stars
208
4 Stars
28
3 Stars
20
2 Stars
7
1 Star
53
74%of customers recommend this product.
(
184 out of
248)
Customer Reviews for Thermacell - Patio Shield - Canyon
Customer Rating
1
Does not work
on June 8, 2021
Posted by: Heatherh
from Brampton
I was so excited to purchase this only to make myself look like a fool in front of company as it does not work.
I’m wondering if you have the option that if the pad is placed is backwards, it attracts the misquotes
Having this on attracts the bugs and lots of bites.
I’m wondering if you have the option that if the pad is placed is backwards, it attracts the misquotes
Having this on attracts the bugs and lots of bites.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, June 8, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you
Written by a customer while visiting thermacell.com
Customer Rating
5
Super achat
on June 22, 2021
Posted by: Marielili
from Québec
Si vous aimer pas les moustiques je vous recommande le thermacell meilleur produit contre l’es vampire de moustique
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
3
Mediocre performance
on June 23, 2021
Posted by: Anonymous
from SE Texas
It is not the savior I wanted. It "seems to reduce the swarms a little in our backyard but it still is a trial to pass through there when I'm getting my dogs ready for their walks. Still have to spray on repellent if I plan on doing more than just passing through to the gate.
No, I would not recommend this to a friend.
Written by a customer while visiting thermacell.com
Customer Rating
1
Doesn’t repel mosquitos
on July 4, 2021
Posted by: Montana105
I have used this for the last 3 summers, hoping that it would work. I still have to fight off mosquitos.
No, I would not recommend this to a friend.
Response from thermacell.comBy Customer Service, July 7, 2021
We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.
Written by a customer while visiting thermacell.com
Customer Rating
5
PATIO SHIELD
on July 7, 2021
Posted by: Monica
from Hastings, FL
I can sit outside on my front porch, surrounded by trees and water, and it keeps all bugs away.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Works great
on July 18, 2021
Posted by: Treeka
from London, ON Canada
I bought this after reading the reviews...but I was definitely skeptical!! I have been using it every evening in my yard and the only mosquito bites I have gotten are when I don't have my Thermocell on!! Love it!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
3
Expensive refills.
on July 19, 2021
Posted by: Twin Ponds
from NJ
We bought this for our porch/patio. It works very well. Buuut, we run out of fuel well before the pads. You need to buy these parts/supplies separately. Ideally, the fuel cell should be refillable.
Written by a customer while visiting thermacell.com
Customer Rating
5
Love it! Took it camping worked like a charm!
on July 20, 2021
Posted by: Ron F
from Easton, MA
Worked like a charm! I hate wearing bug spray and this was a great substitute on a Vermont camping trip!
Written by a customer while visiting thermacell.com