Customer reviews from thermacell.com
Thermacell - Patio Shield - Royal
Average customer rating
4
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
208
4 Stars
28
3 Stars
21
2 Stars
7
1 Star
53
74%of customers recommend this product.
(
184 out of
248)
Customer Reviews for Thermacell - Patio Shield - Royal
Customer Rating
5
Does exactly what the product says.
on August 2, 2019
Posted by: SuiW
from New Milford, CT
I bought 2 a week ago and it arrived the same day I had a party on my patio. I used it and didn’t have any problems with mosquitos. Even my guests noticed the difference. It’s easy to install and use. Love the product! I am mosquito prone and didn’t get bitten once.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Amazing!
on July 31, 2019
Posted by: Kc2kctoo
from Minnesota
We own one for home and one for our lake house. Honestly amazed by this product.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Best thing since apple pie
on July 29, 2019
Posted by: Lois
from Statesville NC
I am so thrilled with this product it truly works when nothing else has, I'm afraid that I'm not going to be able to keep enough of it on hand.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
4
Cool
on July 28, 2019
Posted by: Tinkerbell
from Va
I gave it a 4 star because I don’t like how the removable base is. If you don’t put it in just right it will not sit right. It’s rather quite annoying.
I like how there is no smell and I can see it’s working.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
1
would not lite
on July 21, 2019
Posted by: Daniel kumlin
from wisconsin
just bought and will not lite. tried several times and can hear butane but it wont lite
No, I would not recommend this to a friend.
Response from thermacell.comBy Thermacell Customer Service, Customer Service, July 22, 2019
Hi there! Thanks for the review. We are sorry that your Patio Shield Mosquito Repellent is not working to our quality standards, but we can hopefully help! We’ve got thousands of happy users to date, and have tested it extensively in extreme buggy conditions before we put our name on it.
This product is fueled by butane which means it starts very much like a gas grill does. Turn the valve on, wait 5 seconds, then click “start”. It might take a few times like it takes a few times to get a grill going!
You can always contact us at service@thermacell.net or 1-866-753-3837 with questions or concerns. There is a 100% Satisfaction Guarantee on all Thermacell products.
This product is fueled by butane which means it starts very much like a gas grill does. Turn the valve on, wait 5 seconds, then click “start”. It might take a few times like it takes a few times to get a grill going!
You can always contact us at service@thermacell.net or 1-866-753-3837 with questions or concerns. There is a 100% Satisfaction Guarantee on all Thermacell products.
Written by a customer while visiting thermacell.com
Customer Rating
3
Yes and no
on July 18, 2019
Posted by: Annick
from St-Jean-sur-Richelieu, Qc
I bought it a month ago and I still got bugs around me, but in less quantity. So I'm not sure yet if it is worth spending money for the refill which is quite expensive.
Written by a customer while visiting thermacell.com
Customer Rating
3
Doesn’t last....
on July 9, 2019
Posted by: k8jun1
from Boynton Beach, FL.
Every Thermo cell unit I have bought doesn’t last. They work great, when they work, but they always break. Bought the little round one about 2 months ago from Lowes, as of today broken.
I would recommend this to a friend!
Written by a customer while visiting thermacell.com
Customer Rating
5
Great product
on July 8, 2019
Posted by: Cassie
from Dover NC
Used last week for first time and did not get one bite!
I would recommend this to a friend!
Written by a customer while visiting thermacell.com