Customer Reviews for Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Stainless Steel
Customer Rating
2
LEAKS!
on April 3, 2025
Posted by: Sarahjo11
Beware of leaks! It ruined our floor and can’t get the leaking to stop. We’ve replaced the inner door and the gasket with no luck!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, April 8, 2025
We'd like to lend a hand with your dishwasher leaking. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
I've had this dishwasher for 5 years, and it has been the worst dishwasher I have ever owned. I have given it 2 stars instead of 1 because it looks so stylish, but that is about the only thing that they got right. It requires more attention - cleaning filters weekly - than any other dishwasher that I have owned (4). It cleaned well for about a month, and then it never cleaned or dried well after that. I have at least twice a year had to do major troubleshooting why the water isn't draining, or why the cycles just aren't cleaning anymore and take the whole thing apart and out to repair. It is awkward, and I would say a little hard to pull out the bottom rack, which should glide smoothly but doesn't. It is a little loud when it is cleaning, although not too bad in that regard. My major issue with it is the poor cleaning and constant care. I would not recommend it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, April 2, 2025
We're at your service for your dishwasher needs. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
So far so good! The dishes come out clean and it is exceptionally quiet. The drying feature works great and the third row is convenient. We have it hooked up to WiFi and the app is useful.
Just had installed and in love so far! The lightening and design is perfect. Super quiet, feels solid. Such an upgrade. Looking forward to learning all its features and hope it holds up!
This is the worst dishwasher I have ever owned! No matter if I put a couple dishes in or a full load, I have to rewash the dishes by hand. I feel Café Appliances has absolutely ripped me off. We have had service call after service call on our appliances and that’s about a joke as well. Absolutely biggest waste of money. And of course they kept sending service people out now the warranty is up. I will never again purchase Café Appliances.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, March 14, 2025
We'd like to help out with the poor wash performance you are noticing. We recommend checking through the following article for troubleshooting tips that can help remedy this issue: (Not Washing Properly) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
In the meantime, we will be reaching out over email to collect additional information and offer support. Please respond at your earliest convenience.
We have had our Cafe dishwasher for about 6 months. We absolutely love it. Both the cleaning and the drying are top tier. In short, the unit performs like a dishwasher should perform.
This dishwasher works great! The old one has over time proven to be lesser and we chose to upgrade and are glad that we did! Your review website is requiring that my “nickname” does not match any other nickname in your system. That is ridicules, as you don’t offer to just add a sequential number to whatever I picked. So now, I will just try random things until something is unique. But seriously, y’all need to have a product review website that understands that more than one person might have the same nickname. I am going to take the time to do this just so I can post these words.
Café™ CustomFit ENERGY STAR Stainless Interior Sma
on January 31, 2025
Posted by: Mark012345
Great Dishwasher. Café™ CustomFit ENERGY STAR Stainless Interior Smart Dishwasher with Ultra Wash Top Rack and Dual Convection Ultra Dry, LED Lights, 39 dBA
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, February 3, 2025
We are so glad to see that you are loving your new dishwasher. You've made an amazing choice by going with this model. We're confident that it will last you for many years to come. Thanks again for choosing Cafe.