Customer reviews from geappliances.com
GE Profile - Top Control Smart Built-In Stainless Steel Dishwasher with 3rd Rack, Dedicated Jet Targeted Wash and 39 dBA - Stainless Steel
Average customer rating
4.3
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
29
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
5
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for GE Profile - Top Control Smart Built-In Stainless Steel Dishwasher with 3rd Rack, Dedicated Jet Targeted Wash and 39 dBA - Stainless Steel
Customer Rating
1
DON'T BUY this product! Not worth the money
on March 21, 2025
Posted by: Helen Tang
from Dallas Texas
We just installed this dishwasher and was super disappointed by the quality of this product with this expensive price for the following reasons:
1. Washing time is inaccurately described on the website. With the same settings in no.6 picture "Normal, Ultra Fresh, Dry Boost High", our machine shows 3:10 washing time (see attached picture) instead of the 1:55 washing time shown on the website. With the same settings in no. 8 picture "Normal, Wash Temp Sani, Dry Boost Normal", our machine shows 3:28 washing time instead of the 2:13 on the website.
2. It's not as ultra quite as advertised (39dba). Our old dishwasher is 42 dba which was bought 6 years ago and this machine is louder than our old one. I bought this machine specifically for this ultra quite feature but was super disappointed by the noise.
3. The control panel layout is different than what's shown on the website. We have "ultra fresh" in the app not on the control panel.
1. Washing time is inaccurately described on the website. With the same settings in no.6 picture "Normal, Ultra Fresh, Dry Boost High", our machine shows 3:10 washing time (see attached picture) instead of the 1:55 washing time shown on the website. With the same settings in no. 8 picture "Normal, Wash Temp Sani, Dry Boost Normal", our machine shows 3:28 washing time instead of the 2:13 on the website.
2. It's not as ultra quite as advertised (39dba). Our old dishwasher is 42 dba which was bought 6 years ago and this machine is louder than our old one. I bought this machine specifically for this ultra quite feature but was super disappointed by the noise.
3. The control panel layout is different than what's shown on the website. We have "ultra fresh" in the app not on the control panel.
Overall, our disappointment is that with this high price, this machine was not as quiet and efficient as described on the website and therefore not worth this money. You can easily buy this quality at a way cheaper price from other brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 25, 2025
We are more than happy to assist you with this dishwasher. It is normal for many dishwashers to run for up to two hours or more under certain conditions. Wash times vary due to cycle selected, temperature, soil of dishes, detergent used, etc. Also, selecting options such as a Wash Temp Boost or Heated Dry Boost add to the total wash cycle time. It is not abnormal for the layout of your control panel to differ from the original product page, as different series of a model may include small changes/updates. We know the importance of a new appliance operating at a low noise level and we will be sure to pass this feedback along to our product team as we're always looking for ways to improve our products.
Written by a customer while visiting geappliances.com
Customer Rating
1
GE appears to be an advertsing troll
on March 29, 2025
Posted by: GE sucks safety harbor
Registration of the product took way too long and is apparently just a method for GE to bombard me with advertisements. An unpleasant experience and not sure I will acquire a GE product in the future.
Response from geappliances.comBy Adrian, GE_Appliances, April 1, 2025
We are so sorry to hear of your experience with our registration process. Your feedback is extremely important to us, and we will be sure to pass these comments along. If you would like to unsubscribe from marketing emails, you can do so by scrolling to the bottom of an email and clicking unsubscribe.
Written by a customer while visiting geappliances.com