Customer reviews from Samsung US
Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Core 7- 16GB Memory - 512GB SSD - Silver
Average customer rating
4.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
44
4 Stars
11
3 Stars
1
2 Stars
0
1 Star
0
94%of customers recommend this product.
(
15 out of
16)
Customer Reviews for Samsung - Galaxy Book4 15.6" FHD Laptop - Intel Core 7- 16GB Memory - 512GB SSD - Silver
Customer Rating
4
It has good characteristics
on July 30, 2024
Posted by: Milian98
[This review was collected as part of a promotion.] I was surprised when I used the AI features. I thought it's going to be similar to others but no, it's definitely different.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best laptop ever
on March 9, 2025
Posted by: Migue2025
[This review was collected as part of a promotion.] Fast Processor, Lihgt weight and amazing quality in Imagin and Videos.
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniel L S
Expertise:Intermediate
Verified Purchase:Yes
I love it! Everything is could have hoped for. Nice, sleak design. Bonus: it came with a camera that wasn't advertised in the description.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Krissi
from Jacksonville, FL
Expertise:Expert
Verified Purchase:Yes
I absolutely love my Galaxy Book4! It has a sleek look. The computer has fast performance and a long battery life. I like the clarity of the screen, the anti-glare and I love the fingerprint reader because it makes logging in a breeze b. It's pretty lightweight and usually I don't like to use laptops because it doesn't feel comfortable using the keyboard, but Samsung did this just right! I have enough space to rest my wrists and type as if I am using a regular keyboard so that is a plus for me. I take my GalaxyBook4 everywhere I go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sam Fortune
from Atlanta, GA
Verified Purchase:Yes
This laptop is the smoothest I’ve come by to date!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nik2140
from Raleigh
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Book4 15.6" with Intel® Core™ i7 and 512GB SSD is a great laptop overall. It offers solid performance with the Intel i7 processor, fast storage, and a clear, spacious 15.6" display. The design is sleek and the battery life is good for everyday use. However, one downside is that the latch doesn't close tightly, which could be a concern if you're looking for a secure, sturdy closure. Otherwise, the laptop works well and delivers good value for its price.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: nychao
from Seattle
Expertise:Expert
Verified Purchase:Yes
battery life is really bad. dies after a couple hours of use and needs to be recharged
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, January 14, 2025
Hey there Nychao,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please feel free to check out, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your PC's battery life. Feel free to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001517/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book4. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please feel free to check out, "Reduced battery life on Samsung PC" to help resolve what you may be experiencing with your PC's battery life. Feel free to reach out to Samsung Support if you would like any further assistance or if you have any questions for us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshoot/TSG10001517/
Written by a customer while visiting Samsung US
Posted by: Rabie
from TX
Expertise:Intermediate
Verified Purchase:Yes
Great experience, the laptop works awesome and covers all I need
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US