Customer reviews from https://www.asus.com
ASUS - ROG Strix G18 18 Nebula UHD Gaming Laptop - Intel Core i9-14900HX with 32GB Memory- NVIDIA GeForce RTX 4070 - 1TB SSD - Eclipse Gray
Average customer rating
4.7
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
21
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for ASUS - ROG Strix G18 18 Nebula UHD Gaming Laptop - Intel Core i9-14900HX with 32GB Memory- NVIDIA GeForce RTX 4070 - 1TB SSD - Eclipse Gray
Posted by: Wayne
Frequency of use:Daily
Verified Purchase:Yes
So far, this laptop has been flawless and amazing. It's super responsive and the screen is crystal clear and bright. I personally love the keyboard and it feels solid despite being on the softer side. No complaints from me. This replaced a 3 year-old similar ROG Strix model and I'm loving the even bigger screen than my last one.
Written by a customer while visiting https://www.asus.com
Posted by: TiffInNC
Frequency of use:Daily
Verified Purchase:Yes
So far everything has been great. Laptop is fast and responsive. Graphics are beautiful. I’m able to run all of my games on it. It doesn’t get hot to the touch nor does it make a lot of noise. I’m happy with my purchase.
Written by a customer while visiting https://www.asus.com
Posted by: Ruslan101
Verified Purchase:Yes
Very happy with the product! Lives up to expectations
Written by a customer while visiting https://www.asus.com
Customer Rating
1
ASUS "quality" strikes again and privacy problems
on March 14, 2024
Posted by: NoneofyourBusiness
Frequency of use:Daily
Verified Purchase:Yes
The keyboard feels cheap and a little off centered. The sound is horrible. I had a problem with the screen displaying properly, RGB not working correctly, ASUS bloatware kept reinstalling, and the screen is not HDR which I though all Nebula displays had but guess I was wrong. When a company builds in an option in Bios for their bloatware to run and keeps reinstalling...their is a problem...so unacceptable. I expect to have privacy on my computer and even not having any of their apps on and a clean install...you still see ASUS processes running. Horrible!!
Response from https://www.asus.comBy CLM, October 24, 2024
Dear NoneofyourBusiness,
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
The screen is a ROG Nebula display and it supports HDR, please ensure the video driver and Windows are up to date. HDR can be enabled in the the Display properties. For the RGB issue, please go in the Armoury Crate utility software to configure it. Ensure you have the most current Armoury Crate version installed. Please download the updated version at: https://rog.asus.com/us/content/armoury-crate/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand your disappointment with the product and the inconvenience this may have caused if it didn't meet your expectations.
The screen is a ROG Nebula display and it supports HDR, please ensure the video driver and Windows are up to date. HDR can be enabled in the the Display properties. For the RGB issue, please go in the Armoury Crate utility software to configure it. Ensure you have the most current Armoury Crate version installed. Please download the updated version at: https://rog.asus.com/us/content/armoury-crate/.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Zack86
Verified Purchase:Yes
I am enjoying it to play helldivers 2 and Skyrim on
Written by a customer while visiting https://www.asus.com
Posted by: Surfkat32d
Frequency of use:Daily
Verified Purchase:Yes
I love my ASUS. It is replacing an Alienware that i bought 1 year ago and was a piece of junk. I cant tell you how happy was when o finally got my ASUS and cpukd put away the Alienware.
Written by a customer while visiting https://www.asus.com
Posted by: Pald
Frequency of use:Daily
Verified Purchase:Yes
Replacing an Asus with an Asus. Great laptop! You can buy more expensive ones but not the same quality.
Written by a customer while visiting https://www.asus.com
Customer Rating
5
Big screen, crisp graphics, fast renderings!
on September 3, 2024
Posted by: JungleKat
Frequency of use:Daily
Verified Purchase:Yes
So far so good! This is my first gaming computer for design and it renders fast and high quality graphics look crisp. I like the sturdy design, colorful keyboard and strong hinges for better portability.
Magnificent big screen!
Magnificent big screen!
Written by a customer while visiting https://www.asus.com