Customer reviews from https://www.asus.com
ASUS - ROG Strix SCAR 16” 240Hz Gaming Laptop QHD - Intel Core i9-14900HX with 32GB Memory - NVIDIA GeForce RTX 4090 - 2TB SSD - Off Black
Average customer rating
4
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
7
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for ASUS - ROG Strix SCAR 16” 240Hz Gaming Laptop QHD - Intel Core i9-14900HX with 32GB Memory - NVIDIA GeForce RTX 4090 - 2TB SSD - Off Black
Posted by: Mikethemedic
Frequency of use:Daily
Verified Purchase:Yes
Purchase was fast and easy. Initial boot up was easy as well. Runs cool but I still use a cooling fan pad to help prolong laptop life. My only criticism is I don't feel it has enough RAM and will be adding more.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Verified Purchase:Yes
I had the Strix Scar 16 for 2 days before something popped insode of it amd it start3d smoking. Not exactly wjat you wamt to see oit of a high-end laptop that is supoosed to be the standard in gaming. After two days, i have already had to semd it back to ASUS for repair.
Response from https://www.asus.comBy CLM, October 18, 2024
Dear Valued Customer,
We certainly understand your disappointment with the laptop and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem. We recommend you send the product in for service to determine the root cause of the problem so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your disappointment with the laptop and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem. We recommend you send the product in for service to determine the root cause of the problem so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Glenn Derbyshire
Frequency of use:Daily
Verified Purchase:Yes
Purchased this notebook to replace my older Asus laptop 8 years ago which its CPU is no longer supported in Windows 11. This is a great laptop which has cutting edge technology both in processing (CPU)
Along with amazing graphic processing GPU (4090) NVIDIA. Which is matched with an amazing screen. Asus support helped me understand what I needed to upgrade RAM and storage space . Very helpful knowing the maximum limitations.
Along with amazing graphic processing GPU (4090) NVIDIA. Which is matched with an amazing screen. Asus support helped me understand what I needed to upgrade RAM and storage space . Very helpful knowing the maximum limitations.
Written by a customer while visiting https://www.asus.com