Customer reviews from www.electrolux.com
Electrolux - Laundry Tower Single Unit Front Load 4.5 Cu. Ft. Washer & 8 Cu. Ft. Gas Dryer with Perfect Steam - Titanium
Average customer rating
4.7
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
124
4 Stars
29
3 Stars
1
2 Stars
3
1 Star
3
Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.5 Cu. Ft. Washer & 8 Cu. Ft. Gas Dryer with Perfect Steam - Titanium
Customer Rating
2
Worried what is next
on March 3, 2024
Posted by: Tchill
from Macomb MI
[This review was collected as part of a promotion.] After 10 days with it not sure how i feel. Reviewers are saying how quiet it is but mine doesn't seem to be. Already have a tech coming to see why it is taking 2 hours to dry a load of clothes. We've had probably 8 repairs on our Samsungs this replaced in just over 4 years when the washer finally quit. Was hoping this would be different now worried what the tech will say. Seriously looking at returning it
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, March 5, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. If you have any specific feedback or need assistance with an appliance, please feel free to reach out us here or via Live Chat or by phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
We have good experience with Electrolux
on March 4, 2024
Posted by: amorin65
from Lake in the Hills
[This review was collected as part of a promotion.] This is our second set of wash/dry from Electrolux in the last 20 years. High quality that lasts.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Meet Walter Dwyer, my new Washer Dryer
on March 8, 2024
Posted by: Anonymous
from SF Bay Area
[This review was collected as part of a promotion.] This so beats the stackable W/D unit as all the controls are right in front of me instead of above my head and angled towards the ceiling.
I did a lot of research and comparison of W & D across their specs and their reviews. I read a lot about service, brand reputation for long term service and parts, and details about their bells and whistles. While I was very tempted by the WIFI enabled competition, I could just stick my head down my laundry shoot to know the laundry or dryer was complete in its cycle. The count down timer also helped me ball park how much more time was on the cycle (I didn't have that before). It was quieter than my previous W/D combo, but I could make out that drier was still on.
I compared the number of cycle options and the details of time in each phase for each cycle. At the end of the day, one really just uses a few cycles weekly and special cycles on occasion so this set was fine.
At the end of the day, it came down to parts and service. In N America, I've experienced problems waiting for parts to arrive from Asia; the dreaded "supply chain issues." Being made in Canada, this won't be as much of an issue. While I don't hope I need repair parts, seals and control panels will EVENTUALLY wear out, so I don't plan on being weeks without Walter Dwyer when that day comes.
All in all i'm VERY pleased with the performance and the purchase.
I did a lot of research and comparison of W & D across their specs and their reviews. I read a lot about service, brand reputation for long term service and parts, and details about their bells and whistles. While I was very tempted by the WIFI enabled competition, I could just stick my head down my laundry shoot to know the laundry or dryer was complete in its cycle. The count down timer also helped me ball park how much more time was on the cycle (I didn't have that before). It was quieter than my previous W/D combo, but I could make out that drier was still on.
I compared the number of cycle options and the details of time in each phase for each cycle. At the end of the day, one really just uses a few cycles weekly and special cycles on occasion so this set was fine.
At the end of the day, it came down to parts and service. In N America, I've experienced problems waiting for parts to arrive from Asia; the dreaded "supply chain issues." Being made in Canada, this won't be as much of an issue. While I don't hope I need repair parts, seals and control panels will EVENTUALLY wear out, so I don't plan on being weeks without Walter Dwyer when that day comes.
All in all i'm VERY pleased with the performance and the purchase.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Best washer/dryer on the market
on March 15, 2024
Posted by: Peninsula Squared
from Traverse City
[This review was collected as part of a promotion.] We have bought multiple sets for our home and Airbnb.
These products are so reliable and do a great cleaning job.
These products are so reliable and do a great cleaning job.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on March 16, 2024
Posted by: Thos
[This review was collected as part of a promotion.] Very well designed and built, relatively quiet, good capacity, and easy to operate.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love my Electrolux
on March 17, 2024
Posted by: Grace and Roee
from Dana Point, CA
[This review was collected as part of a promotion.] So happy to have picked the Electrolux Laundry Tower.
The controls are easy to use and make setting up the wash/dry fast and efficient
The drawer for adding PODS, softener and fabric conditioner are very practical
The controls are easy to use and make setting up the wash/dry fast and efficient
The drawer for adding PODS, softener and fabric conditioner are very practical
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Sorry purchase so far
on March 21, 2024
Posted by: Tony63
from Macomb, MI
[This review was collected as part of a promotion.] 30 days old and 2 service calls already for the dryer not getting clothes dry the first time. After lecture by second tech not to use any fabric softener and being told the only way to dry is by using the highest possible setting and not the what he called "tree hugger" energy saving cycles we have kind've of given up and drying at highest heat. we are eventually getting clothes dried.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, March 25, 2024
We're sorry to hear that you had a bad experience with your washer in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great appliance
on April 12, 2024
Posted by: StormyTPA
from Tampa, Florida
[This review was collected as part of a promotion.] We received our wash tower and love it. It is easy to use and super quiet
Written by a customer while visiting www.electrolux.com