Customer reviews from electroluxappliances.com
Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Gas Dryer - White
Average customer rating
4.8
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
82
4 Stars
17
3 Stars
1
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
10 out of
10)
Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Gas Dryer - White
Customer Rating
5
Perfect for a business
on June 20, 2025
Posted by: HAndy
from Fort Mill, SC
[This review was collected as part of a promotion.] The W/D unit has worked extremely well for my business. Easily handles up to 10 loads a day.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
NO ACCESS TO WASHER FILTER
on June 23, 2025
Posted by: Emygal
from Green Bay, WI
[This review was collected as part of a promotion.] MAJOR DESIGN FLAW. Every other washer sold today has a little trap door on the bottom front of the machine, where you can access the washing machine filter.
This is because pet hair, small beads, coins, and other things that clog the drain hose are captured in that little cylinder & could stop drainage.
This filter should be cleaned out by *YOU* 1-4x a year. IT IS A MAJOR DESIGN FLAW THAT THIS FILTER IS LOCATED AT THE BACK OF THE UNIT AND CAN ONLY BE ACCESSED BY A SERVICEMAN ($$$).
This is because pet hair, small beads, coins, and other things that clog the drain hose are captured in that little cylinder & could stop drainage.
This filter should be cleaned out by *YOU* 1-4x a year. IT IS A MAJOR DESIGN FLAW THAT THIS FILTER IS LOCATED AT THE BACK OF THE UNIT AND CAN ONLY BE ACCESSED BY A SERVICEMAN ($$$).
Response from electroluxappliances.comBy Jessica, Online Outreach Specialist, June 24, 2025
Thank you for sharing your feedback! We understand your frustration regarding the location of the washing machine filter, and we truly appreciate you taking the time to express your thoughts.
The filter placement at the back of the unit is indeed a different approach compared to the more traditional front-access design. This design is intended to optimize space, efficiency, and water drainage in a way that supports the overall structure of the unit. However, we do recognize that it may not be as convenient for routine maintenance as front-access filters, which can be cleaned by homeowners more easily.
While this unit may require professional assistance to access the filter for cleaning, we recommend having it checked out during regular service visits, especially if you're noticing issues with drainage or performance. We understand that this might not be ideal for all users, and we're always open to feedback to improve future designs.
If you have any further questions or concerns, please don't hesitate to reach out via phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
The filter placement at the back of the unit is indeed a different approach compared to the more traditional front-access design. This design is intended to optimize space, efficiency, and water drainage in a way that supports the overall structure of the unit. However, we do recognize that it may not be as convenient for routine maintenance as front-access filters, which can be cleaned by homeowners more easily.
While this unit may require professional assistance to access the filter for cleaning, we recommend having it checked out during regular service visits, especially if you're noticing issues with drainage or performance. We understand that this might not be ideal for all users, and we're always open to feedback to improve future designs.
If you have any further questions or concerns, please don't hesitate to reach out via phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Perfect replacement
on July 5, 2025
Posted by: sc21
from Ocean City, NJ
[This review was collected as part of a promotion.] I recently replaced a stackable washer and dryer with the Electrolux wash tower. It fit in our laundry closet with room to spare. This basic model has all the functions I need. I especially like the fact that there are several area appliance repair companies that provide service for Electrolux appliances versus my last washer and dryer where I had to search for a service company when repairs were needed.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Very good quality appliance
on July 13, 2025
Posted by: Don79
from Laingsburg, MI
[This review was collected as part of a promotion.] Good quality. Easy to operate. Quiet operation. Very good value. Easy to install.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, July 14, 2025
Hi, Don. Thank you for your wonderful feedback! We're so pleased to hear that you’re enjoying the quiet performance, ease of use, and overall value of your Electrolux appliance. It's great to know installation went smoothly and the quality meets your expectations.
We appreciate you choosing Electrolux and for any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
We appreciate you choosing Electrolux and for any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Electrux Review
on July 18, 2025
Posted by: Marisol
from Rialto , CA
[This review was collected as part of a promotion.] I purchase a stackable washer & dryer. I love how elegant it looks and easy to use. Very practical. And washes my clothes real good.
Response from electroluxappliances.comBy Maico, Online Outreach Specialist, July 21, 2025
Thank you for your wonderful feedback, Marisol! We’re delighted to hear that you love the elegant design and ease of use of your Electrolux stackable washer and dryer. It’s great to know it’s both practical and effective in getting your clothes clean.
If you ever need any assistance or have questions, please feel free to reach out.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you ever need any assistance or have questions, please feel free to reach out.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
First stacked unit. Loving it!
on July 28, 2025
Posted by: JGLaundry
from Central Coast, CA
I was weary of stacked w/d units. Always had Side-by-sides. But I needed the space and went forward. It’s a fantastic decision. Quality equipment, half the space!
Response from electroluxappliances.comBy Jessica, Online Outreach Specialist, July 30, 2025
We’re so glad to hear that making the switch to the Laundry Tower was a fantastic decision for you! It's great to know you're enjoying the quality and space-saving design — that combination is exactly what we aim to deliver. If you have additional questions or concerns, please don't hesitate to connect through phone call at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Good buy
on July 30, 2025
Posted by: Mokey
from South jersey
[This review was collected as part of a promotion.] Equipment is high quality and dependable and doesent break the bank
Response from electroluxappliances.comBy Patrick, Online Outreach Specialist, July 30, 2025
Thanks for your feedback! We’re glad to hear your laundry tower is high quality, dependable, and affordable. If you ever need tips or assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
on July 30, 2025
Posted by: Steve113
from Chicago area
[This review was collected as part of a promotion.] For a stackable units seem to have huge capacity. I especially like having all controls in the center where they are easily reached. Options offered for washing and drying are more than sufficient. Easy to use.
Response from electroluxappliances.comBy Patrick, Online Outreach Specialist, July 31, 2025
Thank you for your wonderful feedback! We’re delighted to hear that you appreciate the large capacity and convenient centralized controls of your stackable units. It’s great to know the washing and drying options meet your needs and are easy to use.
If you ever need any assistance or have questions, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you ever need any assistance or have questions, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting electroluxappliances.com