Customer reviews from www.electrolux.com
Electrolux - Laundry Tower Single Unit Front Load 4.5 Cu. Ft. Washer & 8 Cu. Ft. Gas Dryer with Perfect Steam - White
Average customer rating
4.6
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
144
4 Stars
35
3 Stars
3
2 Stars
3
1 Star
6
Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.5 Cu. Ft. Washer & 8 Cu. Ft. Gas Dryer with Perfect Steam - White
Customer Rating
4
OUR SECOND ELECTROLUX WASHER AND DRYER
on January 21, 2026
Posted by: SteveD1
from Long Beach, CA
[This review was collected as part of a promotion.] Our previous Electrolux stackable washer and dryer was getting old, having washed literally thousands of loads over the years so we opted to replace it with the TOWER model in Titanium color. For over a month now it has performed flawlessly and the keypad updates and upgrades are appreciated. Now can you please invent a dishwasher? That is next on the replacement list.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, January 23, 2026
Hi there. We’re so glad to hear your new Electrolux TOWER washer and dryer is performing flawlessly! It’s great that you’re enjoying the updated keypad and all the upgrades. Your suggestion for a dishwasher is noted—our product teams love hearing ideas from loyal customers like you!
If you ever need assistance or have questions, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. EST at 1‑877-435-3287 or via live chat on our website.
Best Regards,
Ruth
If you ever need assistance or have questions, our Customer Care team is available Monday–Friday, 8:30 a.m.–8:00 p.m. EST at 1‑877-435-3287 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
1
STAY AWAY - CRAP
on January 27, 2026
Posted by: STAY AWAY CRAP
from Colorado
Worst wash and dryer I've ever bought! Clothes do not get dry on the "normal" dry setting. Washer can't spin one item or blankets so it just stops in the middle of a cycle and you are left w/ soggy wet stuff. NOW the door is locked shut and won't open! Model number sticker on the back of the WASHER is for the dryer so that no help. Had this unit less than a year! TERRIBLE STAY AWAY!
Response from www.electrolux.comBy Reed, Online Outreach Specialist, January 29, 2026
Hi there, we’re sorry to hear about the issues you’re experiencing with your Electrolux laundry center and understand how frustrating this must be, especially with a unit less than a year old. Problems such as clothes not drying fully, the washer stopping due to unbalanced loads, or the door remaining locked can sometimes be related to airflow restrictions, load distribution, or a temporary control lock that may reset by unplugging the unit for several minutes. We’re also concerned about the model number sticker discrepancy and want to help clarify that. For further troubleshooting, warranty review, and service assistance, please contact us through Live Chat at Electrolux.com or by phone at 1-877-435-3287, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET so our team can assist you directly. - Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Electrolux stackable
on February 8, 2026
Posted by: JSH6
from Ohio
[This review was collected as part of a promotion.] I like my new washer and dryer. Just beware that a lot of water sits in the “well” (for a lack of a better word) where you put the detergent, etc. I wipe mine out after I am done using it for the day. The dryer I have found I need to use high heat to dry my towels or they take a very long time to dry.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, February 10, 2026
Hi JSH6, thank you for sharing your feedback! We’re glad to hear you’re enjoying your new washer and dryer, and we appreciate you taking the time to share your observations about the detergent well and drying settings. Your insight is helpful for other owners and for our team as we continue to improve our products.
If you ever need assistance or have any questions, feel free to contact us via live chat at Electrolux.com or call us at 1-877-435-3287, Monday - Friday, 8:30am – 8pm ET. We’ll be happy to help. - Reed
If you ever need assistance or have any questions, feel free to contact us via live chat at Electrolux.com or call us at 1-877-435-3287, Monday - Friday, 8:30am – 8pm ET. We’ll be happy to help. - Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Good for the most part.
on March 3, 2026
Posted by: coolkidz
from Salt Lake City
[This review was collected as part of a promotion.] Great looking machines, doesn't dry completely if it isn't set to a timed cycle. Thought the dryer would be much quieter, but it has a squeak to it as it turns at times.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, March 5, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that you love the look of your new machines.
We understand your concerns about drying performance and the occasional squeak during operation. Your feedback is valuable and helps us as we continue to improve our products. If you’d like, our Customer Care team can provide tips for optimizing drying cycles and addressing any unusual noises.
We appreciate you choosing Electrolux and hope your laundry experience continues to improve!
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
We understand your concerns about drying performance and the occasional squeak during operation. Your feedback is valuable and helps us as we continue to improve our products. If you’d like, our Customer Care team can provide tips for optimizing drying cycles and addressing any unusual noises.
We appreciate you choosing Electrolux and hope your laundry experience continues to improve!
For any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
1
WARNING: Buy the Extended Warranty
on March 16, 2026
Posted by: NickW
from Chicago, IL
[This review was collected as part of a promotion.] I purchased this machine in February of 2024. The dryer began making an unsettling noise and four parts were replaced in March of 2025. It is now March 2026 and the noises are back and of course it's all out of warranty. I expected much better from an Electrolux product with an Electrolux price tag.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, March 20, 2026
Hi NickW,
We’re sorry to hear about the recurring noise with your dryer and understand your disappointment, especially after having multiple parts replaced and now being out of warranty. That’s certainly not the experience we want for our consumers. We can see that you are currently working with our Customer Care Team toward a resolution, and we truly appreciate your patience as they continue to assist you.
If you have any additional questions or would like further support, please feel free to connect with us via Live Chat at Electrolux.com or call 1-877-435-3287, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your case and provide any available updates.
— Reed
We’re sorry to hear about the recurring noise with your dryer and understand your disappointment, especially after having multiple parts replaced and now being out of warranty. That’s certainly not the experience we want for our consumers. We can see that you are currently working with our Customer Care Team toward a resolution, and we truly appreciate your patience as they continue to assist you.
If you have any additional questions or would like further support, please feel free to connect with us via Live Chat at Electrolux.com or call 1-877-435-3287, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. Our team will be happy to review your case and provide any available updates.
— Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Returning to Electrolux
on March 19, 2026
Posted by: FrauV of Fishers
from Indianapolis Indiana
[This review was collected as part of a promotion.] I left behind my Electrolux washer behind when I sold my family home last year. Now I have a new Electrolux washer and dryer tower in my new retirement home. Happy to have this superstar back in my life!
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, March 23, 2026
Hi FrauV of Fishers!
Thank you for sharing your story—we’re so happy to hear that you’ve welcomed an Electrolux washer and dryer back into your home!
It’s wonderful to know that your new washer and dryer tower is making life easier and bringing back that “superstar” experience you remember and love. We truly appreciate your loyalty and are thrilled that Electrolux continues to be a part of your daily routine.
If you need any assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for sharing your story—we’re so happy to hear that you’ve welcomed an Electrolux washer and dryer back into your home!
It’s wonderful to know that your new washer and dryer tower is making life easier and bringing back that “superstar” experience you remember and love. We truly appreciate your loyalty and are thrilled that Electrolux continues to be a part of your daily routine.
If you need any assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
3
New
on April 9, 2026
Posted by: ShTaylor
from New York
[This review was collected as part of a promotion.] They are very sleek and add vibes to my home. How long it last, I cannot say, because I just received them. I am all about the use of an appliance than the looks. Hopefully they are not just beautiful and worthless. If this was after 2 years of purchasing it, then I would have given it 5 stars.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, April 10, 2026
Hi ShTaylor! Thank you for sharing your feedback—we’re glad to hear you’re enjoying the sleek design and how your laundry tower adds to your home. We completely understand your perspective, as performance and long-term reliability are just as important as appearance.
If you ever have questions or need assistance as you continue using your unit, please don’t hesitate to reach out to us via live chat at Electrolux.com or call 1-877-435-3287, available Monday–Friday, 8:30 AM – 8 PM ET. We’re here to help and support you every step of the way! — Reed
If you ever have questions or need assistance as you continue using your unit, please don’t hesitate to reach out to us via live chat at Electrolux.com or call 1-877-435-3287, available Monday–Friday, 8:30 AM – 8 PM ET. We’re here to help and support you every step of the way! — Reed
Written by a customer while visiting www.electrolux.com