Customer reviews from philips.com
Philips Sonicare - DiamondClean Smart Electric, Rechargeable Toothbrush for Complete Oral Care 9300 Series - White
Average customer rating
3.8
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
58
4 Stars
11
3 Stars
7
2 Stars
6
1 Star
18
62%of customers recommend this product.
(
32 out of
52)
Customer Reviews for Philips Sonicare - DiamondClean Smart Electric, Rechargeable Toothbrush for Complete Oral Care 9300 Series - White
Customer Rating
1
features are good but not durable
on February 24, 2024
Posted by: kanwar lal
good features but not durable at all an brush heads doesn't fits properly, has charging problem also. not worth. wasted my money
No, I would not recommend this to a friend.
Response from philips.comBy Simran Maxwel, Philips Consumer Care, February 25, 2024
Hi Kanwar,
Thank you for writing your review, and we are sorry to hear that your Philips Sonicare DiamondClean 9300 Series brush head is not fitting or charging properly.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial
If you have any additional questions, please get in touch via social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review, and we are sorry to hear that your Philips Sonicare DiamondClean 9300 Series brush head is not fitting or charging properly.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial
If you have any additional questions, please get in touch via social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Great product but continually breaks down.
on November 13, 2024
Posted by: Anti-dentite
Gender:Male
I’ve had two of these DiamondCleans in the past 8-10 years. They’re great products but they have consistently broken down on me. Each time I bought one, I had to send them back within the first two years due to malfunction within the warranty and then I get another 2-3 years out of them. The most recent purchase was 2019 with a replacement sent in 2021. A week ago, the motor started malfunctioning again.
From my experience, these have a shelf life of ~5years.
Response from philips.comBy Tauseef, Philips Consumer Care, November 17, 2024
Hi there,
Thank you for writing your review. We are sorry to hear about your experience with the Philips Sonicare DiamondClean Smart 9300 Toothbrush.
We kindly ask you to reach out to us via social media, so we can assist you further. We are available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us through our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review. We are sorry to hear about your experience with the Philips Sonicare DiamondClean Smart 9300 Toothbrush.
We kindly ask you to reach out to us via social media, so we can assist you further. We are available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry if you don’t use social media; you can also contact us through our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really love this toothbrush. It works great Andy teeth fell great after using. Issue is the app at times have issues. I can spend 30 seconds on a tooth and the app says I need to go back and do that section, because it wasn't cleaned.v
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
You need a Philips electric toothbrush at home
on June 27, 2024
Posted by: hoangv5
[This review was collected as part of a promotion.] Philips Sonicare HX9903/05 electric toothbrush is very genuine and worth buying, beautiful and luxurious product, has 4 functions: Clean, white, gum Health, deep clean, each function has 3 speeds, easy Brush teeth every day, easy to use, does not damage gums, small brush head easily penetrates deep inside, has a very nice charging base and a unique design compared to other toothbrushes that can charge through a glass The crystal is placed on the charging base, the battery lasts for a long time, up to 15 days after a single charge, 2 toothbrush heads have different uses, especially through the Philips Sonicare app you can know exactly how much it takes 2 minutes to clean. all the outer surfaces of the teeth and an additional 2 minutes to clean all the inner surfaces of the teeth. Any areas that have not been cleaned need to be cleaned further to help clean the teeth from the outside to the inside, inside and outside, otherwise With the app, I don't think I could clean my teeth very quickly and not clean the inside surface of my teeth. The leather case is very nice and soft to carry when traveling. Strong vibration helps clean off food residue on teeth, cleaner teeth, fresher breath, helps prevent periodontal disease and tartar
Written by a customer while visiting influenster.com
Customer Rating
5
This toothbrush is amazing.
on June 28, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Philips Diamond Clean Smart Sonic Electric Toothbrush is amazing. I will never again use regular toothbrushes as this product has my mouth feeling as fresh as it ever has before and actually clean. This toothbrush consistently makes sure you brush your teeth exactly as a dentist would instruct and make you aware of everything you are doing wrong. It gets my teeth super clean, and I really like the brush head for it size and comfort. The app is a plus as well because it monitors the effectiveness of my brushing. This toothbrush has a sensor that shows if you are brushing too hard . I highly recommend this toothbrush.
Written by a customer while visiting influenster.com
Customer Rating
5
Premium and effective
on August 5, 2024
Posted by: milanp5
[This review was collected as part of a promotion.] This is an amazing electric toothbrush, and it feels quite different from the old Oral B brush I've been using for years. For one it has a lighter vibration that isn't as rumbly, it's more of a buzzing, and it has 3 different levels depending on how thoroughly you need to clean. The brush heads are a little softer than what I'm used to and it was nice, the length of the stem and thinness of the head makes it easier to manuever. The battery has been great so far, and the charging is far more intuitive because they provide a glass cup you can just put on top of the charging stand and drop the brush into instead of actually lining up a slot. The travel case feels premium on the outside but a maybe a little plasticky on the inside. It has slots for the brush handle and two heads, and magnets to keep it closed, and generally feels solid. The app integration is interesting, I wouldn't necessarily think my toothbrush needs to be "smart" but it's nice to see the coverage map of your teeth every once in a while to ensure you're doing a good job. Maybe a little gimicky and not something I'd use daily, but nice to have and not required to use the brush. Overall I'd definitely recommend it, it's a well built and effective electric toothbrush, and I think it'll last for a long time!
Written by a customer while visiting influenster.com
Customer Rating
5
super effective
on August 7, 2024
Posted by: carolj60
[This review was collected as part of a promotion.] the toothbrush is really good at deep cleaning your teeth for the end of the day. it has many settings to suit your needs for that particular day. and it comes with multiple extra items like a cup that you can charge the toothbrush with.
Written by a customer while visiting influenster.com
Customer Rating
5
The app is extremely helpful.
on July 6, 2024
Posted by: npergl
[This review was collected as part of a promotion.] Let me start by saying that I absolutely love this toothbrush. I previously used a Sonicare toothbrush, but the DiamondClean Smart 9300 is on a whole other level. First off, this toothbrush offers multiple settings from whole mouth clean to whitening. The intensity of the motor will adjust depending on the setting. Secondly, the app that can be used with the brush is extremely helpful to ensure that you did not miss any area of your mouth. The app accurately shows which teeth are currently being brushed which is truly amazing. The app will also turn red to indicate that you are pressing too hard on your teeth. This was most helpful for me as I have always had a hard time not pressing too hard. The app has helped me find the right pressure to apply on my teeth.
I highly recommend this toothbrush.
Written by a customer while visiting influenster.com