Customer reviews from Nomo International, Inc.
Nomo Smart Care - Essential Care Kit - Gray
Average customer rating
4.5 out of 5
4.5
(159 Reviews)
Open Ratings Snapshot
Rating breakdown 159 reviews
5 Stars
97
4 Stars
51
3 Stars
10
2 Stars
1
1 Star
0
100%of customers recommend this product. 
(
3 out of 3
)
Best Buy Privacy Policy
Customer Reviews for Nomo Smart Care - Essential Care Kit - Gray
Customer Rating
5 out of 5
5
Conivent
on June 29, 2024
Posted by: rodneyc2
[This review was collected as part of a promotion.] I'm going to be installing this in my parents house to help them when they are home alone. It's easy and clear and can detect movement to keep them safe. It can be connected to emergency services which is great.
Response from influenster.comBy Nomo Smart CareCustomer ServiceJuly 30, 2024
Thank you for your feedback! We hope Nomo brings added safety and peace of mind to you and your parents! If you need any assistance or have any questions, let us know!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
A good device to have
on June 30, 2024
Posted by: andreaw134
[This review was collected as part of a promotion.] The installation of the nomo was easy and quick. The instructions were self explanatory and simple. The nomo machine is durable and has good video quality. It’s not that big so it doesn’t take up much space.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 12, 2024
Thank you for sharing your experience with the Nomo Essential Care Kit! We are glad to hear that the system was straight forward. We appreciate your feedback on the additional features and understand your concerns. Our goal is to provide valuable tools to support caregiving, and we’re glad you find it helpful for monitoring and caring for loved ones. However our product does not have a camera, can you elaborate?
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
very important for its use to care for our loved ones
on July 1, 2024
Posted by: marioa19
[This review was collected as part of a promotion.] excellent and very important for the care of our loved ones of very good quality easy to use very intelligent easy to use recommended durable excellent
Response from influenster.comBy Nomo Smart CareCustomer ServiceJuly 30, 2024
It's wonderful to know that it’s proving to be an important tool in caring for your loved ones. We appreciate your recommendation and are glad the quality and durability meet your expectations. Thank you for choosing Nomo Smart Care!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Peace of mind
on July 1, 2024
Posted by: amyt26
[This review was collected as part of a promotion.] The Nomo smart care system is really an awesome caregiver tool! I would describe it as a video (baby) monitor, a help I have fallen button and a location app all in one. I installed it at my moms and although she wouldn’t allow photos, it is working great allowing my peace of mind and her to do her daily routine. The installation and use is super easy and the design of the hub is sleek and small. The quality of the camera is actually very good. I use an Apple I phone and had no trouble with compatibility. This is really a great step in independent living for seniors.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 12, 2024
Thank you for your feedback! We are excited to hear that you are enjoying your Nomo Essential Care Kit. However, we were wondering if you could elaborate on the video quality you are experiencing due to our product not having a camera.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Easy set up and convenient monitoring
on July 1, 2024
Posted by: linhl33
[This review was collected as part of a promotion.] The Nomo smart care kit arrived in a medium box , simply packaged . I recommend reading the he QuickStart guide and watching the video , as I was initially confused about how it could help my elderly mom with her care .
The kit includes a hut, power supply cords, two satellites, four tabs, and a lanyard that can paired with a tab. The setup is
straightforward and easy enough for my mom to handle on her own , even if I mailed it to her out of state .
One downside is that come features are paywalled , such as emergency contact services and real-time information sharing with EMS . While not a major, drawback, it’s something to consider.
In summary, this device has varying interested and important features . It can be great help to be aware and monitor a person to person who need more specific care .
Response from influenster.comBy Nomo Smart CareCustomer ServiceJuly 30, 2024
Thank you for sharing your experience with the Nomo Essential Care Kit! We are glad to hear that the system was straight forward. We appreciate your feedback on the additional features and understand your concerns. Our goal is to provide valuable tools to support caregiving, and we’re glad you find it helpful for monitoring and caring for loved ones. If you have any more questions or need assistance, feel free to reach out!
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Easy to setup
on July 2, 2024
Posted by: mrsrican
[This review was collected as part of a promotion.] I am beyond impressed with the nomo smart care system setup. My father in law lives with us and he’s of age . This system is so helpful it gives us peace of mind that I can check on him when I’m not around or home . It amazing I absolutely recommend it.
Response from influenster.comBy Nomo Smart CareCustomer ServiceJuly 30, 2024
We're thrilled to hear that Nomo is providing peace of mind for you and your family! It’s wonderful to know that it’s making it easier for you to keep an eye on your father-in-law. Thank you for your recommendation!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Good product, phone application needs work
on July 3, 2024
Posted by: andreac1138
[This review was collected as part of a promotion.] The installation was not difficult, but it took a week for the application to work. Once it started workingit did provide me with the information of where my dad was and how many times he would go by there. My father hit the panic buttom by accident, and I was able to speak through the main monitor . He could hear me and told me it was by mistake. I also received various phone calls. Advising of the panic button being pushed. It is a good product, but the phone application needs some work as it wouldn't let me add anyone as another caregiver. So far it works very well.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 12, 2024
Thank you for your feedback. Just so you are aware you only have to pay the subscription if you are in need of emergency service monitoring. If you have any further questions or concerns please reach out to us at 1(844)-888-8854
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Very Useful
on July 3, 2024
Posted by: enriquet1
[This review was collected as part of a promotion.] We set the Nomo up for my mother who lives alone and it is perfect! We could track her whereabouts and be notified instantly in case of an emergency! The video quality is also very clear.
Response from influenster.comBy Nomo Smart CareCustomer ServiceAugust 12, 2024
Thank you for your positive feedback. I'm so glad to hear that your unit has been everything you need! I was curious if you could elaborate on the video quality you mention as our product does not use cameras. If you could reach out to us at 1(844)-888-8854 we would be happy to hear from you!
Written by a customer while visiting influenster.com
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