Customer reviews from Nomo International, Inc.
Nomo Smart Care Essential Care Kit - Gray
Average customer rating
4.5
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
95
4 Stars
51
3 Stars
10
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for Nomo Smart Care Essential Care Kit - Gray
Customer Rating
4
Adds another level of security to an elder person's life
on June 23, 2024
Posted by: jenniferkitchensstre
[This review was collected as part of a promotion.] This is a great little product that employs technology to help keep an eye on elder parents. It checks when a daily activity is normal and when it’s not, alerting you in the app. I feel a bit more comfortable knowing that even when I can't physically be at my parent's home, I'm still able to know that they're ok
Response from influenster.comBy Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience! We’re glad to hear the Nomo Essential Care kit is helping you monitor your parents and giving you peace of mind, even from a distance.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy monitoring those you love
on June 23, 2024
Posted by: originalnubianqueen
[This review was collected as part of a promotion.] Starting out with the Nomo Essential Care kit was a little difficult. I struggled with the site to register and create an account. Once that was complete, I realized how helpful the device was. I'm able to monitor my family member without them feeling as though their privacy is being violated. I was able to place the motion dectors in places that are not extremely obvious. Im able to identify changes in daily routines, which could potentially be red flags as far as not eating or using the restroom. This device provides a great sense of comfort as well as peace of mind.
Response from influenster.comBy Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your feedback! We are glad to hear that the Nomo Essential Care Kit has proven to be a valuable tool. If you need any assistance or have any questions, feel free to reach out!
Written by a customer while visiting influenster.com
Customer Rating
5
Highly recommend
on June 24, 2024
Posted by: tjnamyd
[This review was collected as part of a promotion.] I am beyond impressed with the Nomo Smart Care setup. Having a household with children and some members with medical conditions, this allows a different peace of mind! This was easy to setup, very user friendly, I would highly recommend this if your in the market for a system like this!
Response from influenster.comBy Nomo Smart Care, Customer Service, July 30, 2024
We're thrilled to hear that Nomo is providing you with peace of mind and that you found the setup process easy and user-friendly. Your recommendation means a lot to us, and we're glad it's working well for your household!
Written by a customer while visiting influenster.com
Customer Rating
4
Piece of mind.
on June 24, 2024
Posted by: carols17bd
[This review was collected as part of a promotion.] The premise of this product is very good. The app is free to download and it arrived quickly with my order. I had a lot of trouble with the app. Jaut keep backing out and try again to set it up. The sensors are easy to apply and they supply one to wear around your neck. The base unit talks to you to set up as well. It is loud and clear. The I structure booklet is also fairly easy to understand. You can add people as caregivers. You just need their name and phone number and password to set them up. You send them an invite code. It takes a minute to set up with satellites, etc, but we'll worth the trouble for your loved ones security.
Response from influenster.comBy Nomo Smart Care, Customer Service, July 30, 2024
Thank you for your feedback! We're glad to hear that you found the sensors and base unit easy to use and that the instructions were clear. We apologize for the trouble you had with the app setup and appreciate your patience. If you need further assistance or run into any issues, our support team is here to help.
Written by a customer while visiting influenster.com
Customer Rating
5
Provides long-distance caregivers with invaluable peace of mind by allowing us to closely monitor our aging parents' wellbeing and safety from afar.
on June 24, 2024
Posted by: chrissyb25
[This review was collected as part of a promotion.] As someone who lives far away from my aging parents, the nono essential care kit has provided me with tremendous peace of mind. This compact and discreet kit contains a variety of smart home sensors and devices that allow me to closely monitor my parents' wellbeing, even from a distance.
The fall detection sensors immediately alert me if my parents experience a fall or other emergency, allowing me to respond quickly. The motion and activity sensors track their daily routines, reassuring me that they are moving around and staying active. The smart medication dispenser ensures they are taking their prescriptions on time. And the communication hub lets me check in with them easily through video calls.
Altogether, this care kit has given me the confidence that my parents are safe and cared for, even when I can't be there physically. It's an invaluable tool that has reduced my worries and allowed me to focus on enjoying our time together during visits, rather than constantly wondering if they're okay. I highly recommend the nono essential care kit for any long-distance caregivers looking to provide their loved ones with an extra layer of support and security.
Response from influenster.comBy Nomo Smart Care, Customer Service, July 30, 2024
Thank you for sharing your experience with Nomo! We're thrilled to hear that it’s providing you with peace of mind while caring for your parents from afar. It’s great to know that the fall detection, activity monitoring, and medication reminders are making a real difference in their safety and your ability to stay connected. Your recommendation means a lot to us!
Written by a customer while visiting influenster.com
Customer Rating
4
This is a great solution for allowing those who need care to live more independently.
on June 24, 2024
Posted by: michaell100
[This review was collected as part of a promotion.] This is a product that is long overdue. This system allows you to monitor someone who needs help without being intrusive. It also helps them feel a sense of independence, since they know they can go about their day but if something goes wrong, someone will be coming to help.
Setup was easy after registering the account. The registration was not smooth, but I think mine was an isolated situation. It has to be done through the app and requires them to text a code to your phone, which is normal, but according to their customer support, the SMS system was down for several days.
The app walks you through the setup and offers some suggestions for different ways you can monitor activity. Once set up, you need to set up a subscription, which is a minimal charge per month. I inadvertently tested the system twice, once by seeing how hard it is to press the panic button (not hard, fyi), and once when I picked up the hub by the top to move it around the table. It has a button on top, also not hard to press.
The first time I did that, I had not even set up a subscription yet but it still called the contact to let them know a panic button had been pressed and offered to connect you, which we did. Talking through the hub is loud and clear, seems to be a high quality speaker in there.
I've monitored my friend for a few days now and it is nice to check in to see what sensors have triggered just to be sure, but I know I will be alerted if anything goes wrong. This is a great product for helping people who need a little more care to live more independently.
Setup was easy after registering the account. The registration was not smooth, but I think mine was an isolated situation. It has to be done through the app and requires them to text a code to your phone, which is normal, but according to their customer support, the SMS system was down for several days.
The app walks you through the setup and offers some suggestions for different ways you can monitor activity. Once set up, you need to set up a subscription, which is a minimal charge per month. I inadvertently tested the system twice, once by seeing how hard it is to press the panic button (not hard, fyi), and once when I picked up the hub by the top to move it around the table. It has a button on top, also not hard to press.
The first time I did that, I had not even set up a subscription yet but it still called the contact to let them know a panic button had been pressed and offered to connect you, which we did. Talking through the hub is loud and clear, seems to be a high quality speaker in there.
I've monitored my friend for a few days now and it is nice to check in to see what sensors have triggered just to be sure, but I know I will be alerted if anything goes wrong. This is a great product for helping people who need a little more care to live more independently.
Response from influenster.comBy Nomo Smart Care, Customer Service, August 12, 2024
Thank you for your feedback! I'm sorry to hear that your setup experience was challenging. If you have any other questions or concerns please reach back out to us at 1(844)-888-8854.
Written by a customer while visiting influenster.com
Customer Rating
4
Great tool for caregivers!
on June 24, 2024
Posted by: wme01
[This review was collected as part of a promotion.] The Nono Smart Care System is a must for a care giver. Step by step directions make installation easy. Video quality is great. Motion detection gets the smallest of movement. Overall I think this awesome to have if you are caring for a loved
one.
one.
Response from influenster.comBy Nomo Smart Care, Customer Service, August 12, 2024
Thank you for your feedback! We are excited to hear that you are enjoying your Nomo Essential Care Kit. However, we were wondering if you could elaborate on the video quality you are experiencing due to our product not having a camera. If you could reach out to us at 1(844)-888-8854 we would be happy to hear from you!
Written by a customer while visiting influenster.com
Customer Rating
4
Great monitoring device
on June 24, 2024
Posted by: suzannea13
[This review was collected as part of a promotion.] The installation of the essential care kit was very easy. It came with wonderful instructions and it seems like a very durable product. It seems like a great value for what all it does. It monitors movement and has a lanyard button as well, the service is reasonable per month for the security you get from the performance of this monitoring device. It was easy to use with the app. I would recommend it to anyone looking for this type of device.
Response from influenster.comBy Nomo Smart Care, Customer Service, July 30, 2024
We’re delighted to hear that the installation was straightforward and that you find the Essential Care Kit both durable and valuable. It’s great to know the movement monitoring and lanyard button are meeting your needs, and that the app is easy to use. We appreciate your recommendation and are pleased to be part of ensuring your peace of mind!
Written by a customer while visiting influenster.com