Customer reviews from Samsung US
Samsung - 990 EVO SSD 1TB Internal SSD PCIe Gen 4x4 | Gen 5x2 M.2 2280, Speeds Up to 5,000MB/s
Average customer rating
4.9
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
513
4 Stars
54
3 Stars
10
2 Stars
2
1 Star
1
99%of customers recommend this product.
(
309 out of
311)
Customer Reviews for Samsung - 990 EVO SSD 1TB Internal SSD PCIe Gen 4x4 | Gen 5x2 M.2 2280, Speeds Up to 5,000MB/s
Customer Rating
5
Easy installation n setup
on July 23, 2025
Posted by: Popijoe
from Sewel nj
Expertise:Intermediate
[This review was collected as part of a promotion.] It's nice to have a product that is so nice and easy to install and get up and running with no bugs
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Installing is Difficult
on July 25, 2025
Posted by: Anonymous
Expertise:Intermediate
[This review was collected as part of a promotion.] A bit hard to install. Desktop won't recognize as primary drive.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Brand Ambassador, July 25, 2025
SantoSolace:
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.
If your Samsung 990 EVO SSD isn't being recognized as the primary drive, here are some steps to troubleshoot and resolve the issue:
Check BIOS/UEFI Detection
Enter BIOS/UEFI during startup.
Confirm that the SSD is listed under storage devices.
If not detected:
Reseat the SSD in the M.2 slot.
Try a different M.2 slot if available.
Ensure the slot supports NVMe PCIe, not just SATA.
Set SSD as Boot Drive
In BIOS, go to the Boot Order or Boot Priority section.
Make sure the 990 EVO is set as the first boot device.
If installing Windows, ensure the SSD is selected as the installation target.
Your PC may fail to detect the SSD automatically; please search for new devices in Windows Device Manager.
When Hot Plug-in for each port in BIOS settings is set to Off by default, Windows may fail to detect the SSD. In this case, reboot the system, enter BIOS setup, and go to the configuration menu to ensure that Hot Plug-in for each port is set to "Enable“.
When SSD is not properly connected, the system may fail to detect the SSD. Disconnect and reconnect
When the partition has not been defined, it may cause failure in detecting the SSD.
Go to Device Manager to set up a partition, format the drive, and then reboot.
• Management> Disk Management> Select SSD> Set up partition and format.
For further assistance or step-by-step troubleshooting, please contact Samsung Memory Support directly.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.
If your Samsung 990 EVO SSD isn't being recognized as the primary drive, here are some steps to troubleshoot and resolve the issue:
Check BIOS/UEFI Detection
Enter BIOS/UEFI during startup.
Confirm that the SSD is listed under storage devices.
If not detected:
Reseat the SSD in the M.2 slot.
Try a different M.2 slot if available.
Ensure the slot supports NVMe PCIe, not just SATA.
Set SSD as Boot Drive
In BIOS, go to the Boot Order or Boot Priority section.
Make sure the 990 EVO is set as the first boot device.
If installing Windows, ensure the SSD is selected as the installation target.
Your PC may fail to detect the SSD automatically; please search for new devices in Windows Device Manager.
When Hot Plug-in for each port in BIOS settings is set to Off by default, Windows may fail to detect the SSD. In this case, reboot the system, enter BIOS setup, and go to the configuration menu to ensure that Hot Plug-in for each port is set to "Enable“.
When SSD is not properly connected, the system may fail to detect the SSD. Disconnect and reconnect
When the partition has not been defined, it may cause failure in detecting the SSD.
Go to Device Manager to set up a partition, format the drive, and then reboot.
• Management> Disk Management> Select SSD> Set up partition and format.
For further assistance or step-by-step troubleshooting, please contact Samsung Memory Support directly.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome...
on July 27, 2025
Posted by: Drewtis
from Tucson, Arizona
Expertise:Beginner
[This review was collected as part of a promotion.] Awesome awesome awesome thats all I have to say. Yessir!!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on July 29, 2025
Posted by: Waji
[This review was collected as part of a promotion.] I like it this memory device. Its realy helpfull for saving your data.
Written by a customer while visiting Samsung US
Customer Rating
5
Fast SSD!
on July 30, 2025
Posted by: Kuromiii
from California
Expertise:Expert
[This review was collected as part of a promotion.] Super fast storage that I use for both my storage drives and boot drive in my PC setup. I've had no reliability issues and I like how fast all of my programs and games load!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best name in storage
on July 30, 2025
Posted by: Cmaximum
from North carolina
Expertise:Expert
[This review was collected as part of a promotion.] Blazing fast drive. Installed as game storage in my laptop. Pretty power efficient too.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very well made product
on July 30, 2025
Posted by: Grootusmaximus
from Denton , Texas
[This review was collected as part of a promotion.] Have had this ssd for over a year now. I download all my games from steam onto it and have never had any problems. Much faster download and run speed than the 2.5" ssd that it used to use. Very happy with this product.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Usability
on July 30, 2025
Posted by: Jaydeey
[This review was collected as part of a promotion.] Fast reliable easy to install, competitive pricing
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US