Customer reviews from Samsung US
Samsung - 990 EVO SSD 1TB Internal SSD PCIe Gen 4x4 | Gen 5x2 M.2 2280, Speeds Up to 5,000MB/s
Average customer rating
4.9
(580 Reviews)
Rating breakdown 580 reviews
5 Stars
513
4 Stars
54
3 Stars
10
2 Stars
2
1 Star
1
99%of customers recommend this product.
(
309 out of
311)
Customer Reviews for Samsung - 990 EVO SSD 1TB Internal SSD PCIe Gen 4x4 | Gen 5x2 M.2 2280, Speeds Up to 5,000MB/s
Customer Rating
3
I don't think that I was able to program it proper
on December 15, 2024
Posted by: Crown chip
[This review was collected as part of a promotion.] This was a gift to me by a very good fried of mine.
Response from Samsung USBy Samsung Brand Ambassador, December 16, 2024
Crown chip:
I’m very sorry for the difficulties you’ve experienced with your 990 EVO SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
I’m very sorry for the difficulties you’ve experienced with your 990 EVO SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
2
Works with some issues
on December 18, 2024
Posted by: Pcbuilder71
from Tulsa oklahoma
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a couple months back and had to format it almost 6 times to get my pc to read it finally and I still have issues with it on occasion
I would recommend this to a friend!
Features
2
Performance
1
Design
5
Value
4
Response from Samsung USBy Samsung Brand Ambassador, December 20, 2024
Pcbuilder71:
I’m very sorry for the difficulties you’ve experienced with your 990 EVO SSD. We completely understand your frustrations, and we are here to help.
So that we can better investigate your issue and assist you towards a resolution or replacement, we ask that you please contact us and speak with a Samsung Customer Service representative.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every 990 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
I’m very sorry for the difficulties you’ve experienced with your 990 EVO SSD. We completely understand your frustrations, and we are here to help.
So that we can better investigate your issue and assist you towards a resolution or replacement, we ask that you please contact us and speak with a Samsung Customer Service representative.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every 990 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely perfect!
on December 19, 2024
Posted by: GamerGuy20
from Seattle
[This review was collected as part of a promotion.] I've purchased this twice now. 1st time a year ago and the 2nd time in October and I absolutely love them. I use them both for gaming and there are nearly no load times for anything. I will be buying more of these as I build more PCs because they work so well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Durable
on December 20, 2024
Posted by: Nice2meet
Expertise:Expert
[This review was collected as part of a promotion.] Strong durability and high build quality. I am running this in raid0 as boot so for my homelan
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 21, 2024
Posted by: Nguien123
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I used this for a year. I’m very satisfied with it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast
on December 21, 2024
Posted by: Zinja
from Marietta Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Works well in my laptop and everything I have on it runs fast
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Not that great
on December 22, 2024
Posted by: Smile00
[This review was collected as part of a promotion.] I bought this a month ago and have experience that th3 drive failed
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and good value
on December 23, 2024
Posted by: TrippleT
from Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought for black friday, extremely fast and easy to install. Samsung has always been reliable for M.2s and SSDs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US