Customer reviews from Samsung US
Samsung - 32" Odyssey 1000R Curved QHD 165Hz 1ms AMD FreeSync Gaming Monitor (DP, HDMI) - Black
Average customer rating
4.7
(729 Reviews)
Rating breakdown 729 reviews
5 Stars
583
4 Stars
101
3 Stars
20
2 Stars
6
1 Star
19
47%of customers recommend this product.
(
7 out of
15)
Customer Reviews for Samsung - 32" Odyssey 1000R Curved QHD 165Hz 1ms AMD FreeSync Gaming Monitor (DP, HDMI) - Black
Customer Rating
3
Good but wish it was abit better
on March 19, 2025
Posted by: Fresh1942
[This review was collected as part of a promotion.] I picked up the 27-inch QHD, 165Hz curved version, and honestly, it's been a mixed bag.
First off, when it's good, it's really good. The curve is immersive, especially for sim racing and open-world games. The 165Hz refresh rate makes everything feel buttery smooth, and the QHD resolution is a massive upgrade from my old 1080p screen. Visually, when the colors are dialed in, it's pretty impressive.
But, and this is a big but, getting those colors dialed in took some serious tweaking. Out of the box, the VA panel felt a bit washed out, and the default settings weren't great. I had to spend a good chunk of time messing with the OSD to get it looking right. Also, I've noticed a bit of ghosting in fast-paced scenes, which is a bit disappointing for a 'gaming' monitor.
The stand is... well, it's there. Tilt adjustment is about all you get. If you want height or swivel, you're gonna need a VESA mount.
For the price, it's decent. You get a high refresh rate and a good resolution, which are the main things I was looking for. But, Samsung, you really need to improve the out-of-the-box color accuracy and maybe put a little more effort into the stand.
Look, I'm not mad, just a little underwhelmed. It's a solid mid-range monitor, but it could be so much better. If you're on a budget and willing to tinker with the setting, it's worth considering
First off, when it's good, it's really good. The curve is immersive, especially for sim racing and open-world games. The 165Hz refresh rate makes everything feel buttery smooth, and the QHD resolution is a massive upgrade from my old 1080p screen. Visually, when the colors are dialed in, it's pretty impressive.
But, and this is a big but, getting those colors dialed in took some serious tweaking. Out of the box, the VA panel felt a bit washed out, and the default settings weren't great. I had to spend a good chunk of time messing with the OSD to get it looking right. Also, I've noticed a bit of ghosting in fast-paced scenes, which is a bit disappointing for a 'gaming' monitor.
The stand is... well, it's there. Tilt adjustment is about all you get. If you want height or swivel, you're gonna need a VESA mount.
For the price, it's decent. You get a high refresh rate and a good resolution, which are the main things I was looking for. But, Samsung, you really need to improve the out-of-the-box color accuracy and maybe put a little more effort into the stand.
Look, I'm not mad, just a little underwhelmed. It's a solid mid-range monitor, but it could be so much better. If you're on a budget and willing to tinker with the setting, it's worth considering
Value
3
Response from Samsung USBy Samsung, March 24, 2025
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing color
on August 13, 2022
Posted by: Tarag76
[This review was collected as part of a promotion.] The price of this monitor was great considering the overall picture quality I received!
Though I had to return my initial purchase due to a cracked screen, this was the fault of my supplier.
I received a replacement and I couldn't be happier!
Though I had to return my initial purchase due to a cracked screen, this was the fault of my supplier.
I received a replacement and I couldn't be happier!
Written by a customer while visiting Samsung US
Customer Rating
3
on November 24, 2022
Posted by: CraftyLaura
from Rosemount, Minnesota
I bought this monitor and it was delivered Nov 16. I had no sound and HGMI was fuzzy not a clean and crisp picture. I continued to try to get it working I flipped it over and then these white stripes appeared and I plugged it in and the whole middle is black. Now they are telling me I hit the monitor and I absolutely didnt even touch it.
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
1
Too expensive
on October 13, 2022
Posted by: GoEagles1
[This review was collected as part of a promotion.] The monitor is good, but very expensive. It will flicker on some content.
Written by a customer while visiting Samsung US
Customer Rating
1
Product not as advertised
on November 30, 2022
Posted by: MrCatNHat
from Delavan Wisconsin
Monitor works good. But it is not as advertised. This monitor does not display in 165 hz. It caps out at 144hz. Been trying to get in touch with Samsung but they are not responding to me. Quite disappointed in Samsung at this time.
Features
2
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Very durable.
on October 21, 2022
Posted by: Loagz33
[This review was collected as part of a promotion.] With several pets it's nice to have a durable monitor that stays sharp.
Written by a customer while visiting Samsung US
Customer Rating
3
You get what you pay for.
on July 15, 2024
Posted by: Kaknah
[This review was collected as part of a promotion.] It's a pretty solid monitor. Could be a little better but for the price I suppose it's fair.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Dont even waste your time
on June 3, 2022
Posted by: Dheeraj
from ME
day 1 plugged in turned on. guess what white dot on a black background. i highly recommand not to buy samsunag monitors.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Monitors, Samsung Monitors, June 9, 2022
We are very sorry for the dead pixels you have encountered with your 27" Odyssey G55A Gaming QHD LED Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Written by a customer while visiting Samsung US