Customer reviews from Samsung US
Samsung - 32" Odyssey 1000R Curved QHD 165Hz 1ms AMD FreeSync Gaming Monitor (DP, HDMI) - Black
Average customer rating
4.7
(729 Reviews)
Rating breakdown 729 reviews
5 Stars
583
4 Stars
101
3 Stars
20
2 Stars
6
1 Star
19
47%of customers recommend this product.
(
7 out of
15)
Customer Reviews for Samsung - 32" Odyssey 1000R Curved QHD 165Hz 1ms AMD FreeSync Gaming Monitor (DP, HDMI) - Black
Customer Rating
5
Great resolution
on September 21, 2024
Posted by: GabrielsPc
[This review was collected as part of a promotion.] I use my Samsung monitor for gaming and editing videos, I would say so far it has given me no problems, and the quality is amazing, and it has great and extremely fast feedback, no delays and it's easy to use with the menu under the screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Monitor with bad issues
on September 21, 2024
Posted by: MuRkS
Expertise:Intermediate
Starting monitor flickering about a year after purchase. Not the most awful flicker, but Samsung will not be in the running for my next monitor purchase. Noticing quality control going downhill in other Samsung devices as well. No more!
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy Samsung, September 25, 2024
We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Written by a customer while visiting Samsung US
Customer Rating
5
Big monitor that is great for gaming
on September 30, 2024
Posted by: dc1234
[This review was collected as part of a promotion.] Use for gaming and watching movies on my computer. It is very big and the response rate is fast. It's also very clear. Only negative is that it does not have speakers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great monitor
on October 4, 2024
Posted by: 123344224
[This review was collected as part of a promotion.] This monitor has competitive performance and a reasonable price
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible HDR, poor colors
on October 8, 2024
Posted by: Anonymous
from Humble, TX
Expertise:Intermediate
The HDR on this monitor is REALLY BAD - it looks terrible to the point SDR looks better. It's throwaway. Not only that, but the default color profile that comes with it is WAY OFF...
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung, October 14, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing monitor for gaming and work
on October 11, 2024
Posted by: peanut
[This review was collected as part of a promotion.] I use it for mostly gaming and some work but my favorit fetures are
BOOST YOUR REALITY: Your gaming world, more lifelike than ever before; Packing in 1.7x the pixel density of Full HD, QHD resolution boasts incredibly detailed, pin-sharp images; Experience a fuller view with more space to take in all the action
REACT IN REAL TIME: Experience the exhilaration of game play as you speed through scenes with a 165Hz refresh rate that eliminates lag for smooth action; Jump on enemies immediately with a 1ms1 response time (MPRT) for frames with minimal blur¹
BOOST YOUR REALITY: Your gaming world, more lifelike than ever before; Packing in 1.7x the pixel density of Full HD, QHD resolution boasts incredibly detailed, pin-sharp images; Experience a fuller view with more space to take in all the action
REACT IN REAL TIME: Experience the exhilaration of game play as you speed through scenes with a 165Hz refresh rate that eliminates lag for smooth action; Jump on enemies immediately with a 1ms1 response time (MPRT) for frames with minimal blur¹
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does What I Want It To
on October 15, 2024
Posted by: MrScreenjeans
[This review was collected as part of a promotion.] Using as an auxiliary monitor for laptop and the bar is low but the screen works fine, looks good, and was priced right.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Monitor
on October 15, 2024
Posted by: G5Monitor
[This review was collected as part of a promotion.] Good monitor and slowly learning to use it at its full potential but so far not bad 👌
Value
5
Written by a customer while visiting Samsung US