Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
3
Phone crashes
on July 29, 2024
Posted by: Girl2girl
[This review was collected as part of a promotion.] This phone crashes and freezes a lot. Galaxy AI should be a little more advanced than this
Value
3
Response from Samsung USBy R&R Team, September 9, 2024
We appreciate your honest feedback. Your insights are very much appreciated as we continue to make improvements to our products and services. We noticed you reached out to share your review of the Galaxy S24. Galaxy S24 Ultra is like a Note, but newer and better with the Galaxy AI experience. Defy language barriers with Live Translate. Bring more details out of the dark with Nightography Zoom. And search like never before using Circle to Search with Google. When your Galaxy phone or tablet freezes or crashes, it can be nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the link attached for additional options that should help get your device running like brand new once again. If you have any further concerns or require additional assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
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https://www.samsung.com/us/support/troubleshoot/TSG10001440/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on July 29, 2024
Posted by: SammieD78
[This review was collected as part of a promotion.] I love how easy ot is to use, and the pictures that I can take look professional!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Review
on July 29, 2024
Posted by: JayReview
[This review was collected as part of a promotion.] Upgrading from the S23 to the S24 was primarily motivated by the Galaxy AI feature, which enhances professional communication through emails, texts, and documents. The phone's attractive design and excellent camera make it highly recommended to friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 29, 2024
Posted by: Doglover245
[This review was collected as part of a promotion.] Love the AI Feature! Definitely not as good as my Samsung s10 but still a Good phone! I love the size of this phone but I do wish the chip and stuff were like the plus model. Hope the next samsung phone is even better then this one. Will always be a Samsung person!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing overall
on July 29, 2024
Posted by: Matt4000
[This review was collected as part of a promotion.] I have had no issues t all with this phone and it's ai feature is amazing for photos. And it's quality is astonishing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on July 29, 2024
Posted by: bsr1230
[This review was collected as part of a promotion.] I ABSOLUTELY LOVE THIS VERSION.. I am an avid samsung user and this one is by far my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thanks samsung
on July 29, 2024
Posted by: Jimijam
[This review was collected as part of a promotion.] I absolutely love this Samsung s24 I havnt really had a chance to mess with the galaxy ai yet but I am looking forward to it when I get time thanks Samsung for making this excellent device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 29, 2024
Posted by: Obntg2
[This review was collected as part of a promotion.] The galaxy 24 is super fast. Great feel to it. Enjoying it emencely
Value
5
Written by a customer while visiting Samsung US