Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Better than the competitors
on May 13, 2024
Posted by: Kdpent
[This review was collected as part of a promotion.] This s twenty four is completely better than the competitors. The camera is better. You want to take a picture and zoom perfectly. quality as Amazing as Galaxy. No one can Compete with the processing system inside of the s twenty four With its ability to run warzone full graphics. With a battery that last longer than " I guess" There is no competing.
S twenty four is the big dog
S twenty four is the big dog
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly with something for everyone
on May 13, 2024
Posted by: CTorres
[This review was collected as part of a promotion.] I've had Samsung phones for the last decade and they keep getting better. I love the quality of the camera, the durability of the screen, and all the system features of the Galaxy family. It's the only brand we buy for our family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 13, 2024
Posted by: Galaxy4Life
[This review was collected as part of a promotion.] Samsung Galaxy S 24 is so awesome. I love the camera and battery life. The phone is very fast. I think Samsung did a very good job with this one I always look foward to a galaxy upgrade! Great phone overall never disappointed with Samsung galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beat phone I've had in awhile
on May 13, 2024
Posted by: Hernandezjg
[This review was collected as part of a promotion.] I use my phone for everything from camera use to everyday use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have owned every brand of cell phone available
on May 13, 2024
Posted by: Droneon1
[This review was collected as part of a promotion.] I have owned every brand of cell phone. Samsung is the best and has never failed to exceed my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features
on May 13, 2024
Posted by: GeminiDragon
[This review was collected as part of a promotion.] I absolutely love my phone. The biggest reason I got it was for the camera. I take tons of pictures and videos on my phone. I absolutely love the quality of the pictures and videos. Plus, I'm on social media alot. Overall, this phone is well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No support for sd card:(
on May 13, 2024
Posted by: ssrich2022
from United States, California
Expertise:Intermediate
Haven't noticed much difference in screen image/refresh rate from S20 FE 5G that this s24 replaced. Disappointed no SD card option for additional storage. I mean this phone has a eSIM why can't the SIM slot also be option for SD card instead of older SIM card, or rather it support dual purpose. My s20 FE 5G was capable. Seems like a step back rather than forward with this release. It's this kind of decision that will lead to people assuming greed over quality product.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy Social Commerce, May 14, 2024
Hi Ssrich2022,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although your Galaxy S24 does not offer expandable storage options, you do have the option of utilizing Samsung Cloud, Microsoft OneDrive, and Google Drive to store your content, if you would like. Take a moment to review, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about your cloud-based storage options. For your convenience, I have linked to comparison between your previous device and your current device below, for your review. If you would like any further assistance or if you have any questions for us after reviewing the resource that has been provided, feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/smartphones/galaxy-s24/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s20-fe-5g&device-3=samsung-galaxy-s24
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although your Galaxy S24 does not offer expandable storage options, you do have the option of utilizing Samsung Cloud, Microsoft OneDrive, and Google Drive to store your content, if you would like. Take a moment to review, "Manage storage on your Samsung Galaxy phone" if you would like to learn more about your cloud-based storage options. For your convenience, I have linked to comparison between your previous device and your current device below, for your review. If you would like any further assistance or if you have any questions for us after reviewing the resource that has been provided, feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/smartphones/galaxy-s24/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s20-fe-5g&device-3=samsung-galaxy-s24
Written by a customer while visiting Samsung US
Customer Rating
5
Battery and Camera
on May 13, 2024
Posted by: Xieons
[This review was collected as part of a promotion.] Great camera, great battery, great picture fixing so on
Value
5
Written by a customer while visiting Samsung US