Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
4
Very nice phone
on May 3, 2024
Posted by: 1982josh
[This review was collected as part of a promotion.] I love my phone, it's very easy to use and it makes me feel better when I have it in my hands... the ai answer all my questions promptly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great build but very subpar camera
on May 3, 2024
Posted by: T3webb
[This review was collected as part of a promotion.] Grat phone overall. Good battery. LOVE the size of the phone. Camera is very subpar. Way behind other brands when it comes to lighting issues. If you are taking a picture directly under the light it looks good if not it looks really bad. No phone at this price should have a camera this bad.
Value
3
Response from Samsung USBy Social Commerce, May 6, 2024
Hello T3webb,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust the colors and white balance based on ambient lighting conditions to make colors appear more natural in different environments. From Settings, tap Display > Adaptive color tone and tap to enable this feature. For your convenience, I have included a link to your device manual below for your review. If you would like to share any other feedback with us or if you would like any additional assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust the colors and white balance based on ambient lighting conditions to make colors appear more natural in different environments. From Settings, tap Display > Adaptive color tone and tap to enable this feature. For your convenience, I have included a link to your device manual below for your review. If you would like to share any other feedback with us or if you would like any additional assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Phone came just in time...
on May 4, 2024
Posted by: Nathon
[This review was collected as part of a promotion.] To finally get a new phone and be this one! It was a lifesaver. I needed to get a hold of my kid easily as well as start a new job. Having a disability and working from home made having a working phone but even cooler phone so much easier. The camera made me fall in live with it more. I absolutely adore taking pics of my 7 yr old and this made it worth... then to keep finding features like AI incorporated into my phone. Just awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on May 4, 2024
Posted by: User11111222298
[This review was collected as part of a promotion.] I like the circle to search it has been a life saver. Now anytime I see anything I want I just circle it and I see where it's from so I can get it. In all great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love Samsung!
on May 4, 2024
Posted by: Monalisa
[This review was collected as part of a promotion.] I love Samsung, it has always been my go-to device since I began with smart phones. The camera is great although not as good as the 24+ and I'm discovering new features everyday. The only thing I don't like is the charging cord. All of mine up until now is USB to USB-c and now it's C to C. I have no charging blocks like this except for one for my laptop and didn't want to use an old charger, so I went and spent MORE money buying a new USB cord. They should at least given a block after spending all the money on the phone. I do appreciate the durability and overall reliability of Samsung though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on May 4, 2024
Posted by: HerChaos
[This review was collected as part of a promotion.] Enjoy it. Better choice. I plan to upgrade when allowed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 best product of Samsung
on May 5, 2024
Posted by: Shak4use
[This review was collected as part of a promotion.] I am using it from 2 week's this device comes with best performance I love it the camera and the picture clarity is best I'm using it for multi purpose is performing excellent loving it. And the color is very attractive amazing product excellent performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great but...
on May 5, 2024
Posted by: Larperte
[This review was collected as part of a promotion.] Ai is good, but unfortunately, not fast enough. I know it's all about the networks, but it should be an assistant when i need it, which means that the service needs to guess what i want to do next. Then the buds, with out the real time translation, i couldnt imagine what AI is..the time is all my friend. Ai is about time and effeciency.
Value
4
Written by a customer while visiting Samsung US