Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
great respect is earned
on April 29, 2024
Posted by: kcurry
from Delaware
Expertise:Beginner
[This review was collected as part of a promotion.] everyone has been nice to me. I really appreciate the help
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and Fast Operating System
on April 29, 2024
Posted by: Lotus2usa
[This review was collected as part of a promotion.] The phone is so fast uploading and downloading applications. The streaming is seemingly fast. Picture and video is so smooth. While playing games, the graphic rendering is amazingly smooth. Would definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on April 29, 2024
Posted by: Neault28
[This review was collected as part of a promotion.] This product is great. It has many excellent features and is easy to use. It has excellent camera and sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy 24
on April 29, 2024
Posted by: Candy37
[This review was collected as part of a promotion.] I use my phone for TV internet streaming and my phone is great I want to upgrade to a ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The newer S series sucks
on April 29, 2024
Posted by: AsLostAsAlice
[This review was collected as part of a promotion.] The newer S series sucks for several reasons. The battery is awful. When charging it gets so hott it could a bus burn. The S23fe does t h e same. There are no cases even at retailers specific to your v phone, they must ordered. That's just a few things wrong. After the S9 yall fell off bad Samsung.
Value
2
Response from Samsung USBy Social Commerce, May 1, 2024
Hello AsLostAsAlice,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your transparency as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 offers an intelligent, all-day battery that allows you to watch videos for up to 29 hours or listen to music for up to 78 hours. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" when you have some free time available to learn what factors may impact the temperature of your device. For your convenience, I have also linked your compatible accessories below for your review. If you would like to share any additional feedback with us or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/smartphones/galaxy-s24/accessories/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your transparency as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 offers an intelligent, all-day battery that allows you to watch videos for up to 29 hours or listen to music for up to 78 hours. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" when you have some free time available to learn what factors may impact the temperature of your device. For your convenience, I have also linked your compatible accessories below for your review. If you would like to share any additional feedback with us or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/smartphones/galaxy-s24/accessories/
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on April 29, 2024
Posted by: Janelle
[This review was collected as part of a promotion.] I have been an android user for years. They last for an incredibly long time, when I upgraded to my s24 it had all the perks from my previous phone plus more. The screen recording, eye comfort shield, and the language interpreter have been beyond helpful. Love every aspect of my phone and the overall smoothness
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to navigate and use
on April 29, 2024
Posted by: Memaw2three
[This review was collected as part of a promotion.] Works great for streaming my granddaughters softball games, when I can not attend in person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, few holes
on April 29, 2024
Posted by: Flywallz
[This review was collected as part of a promotion.] So I bought the newest galaxy phone the S24, back before it came out. I eagerly awaited it for a month. When it came in I started using it immediately.
When I got it up and running I couldn't give it the best review. I had yet to test alot of features, but one that I tested out was the galaxy AI. It provides alot of the best results with cloths than it did with a household object.
The phone uses the best features and equipment. The only thing that bothered me is it didn't come with a wall outlet charger, it did come with a cord, a dual type C USB charger cord.
This phone is comparable to the Google pixels and way better than the iphones.
When I got it up and running I couldn't give it the best review. I had yet to test alot of features, but one that I tested out was the galaxy AI. It provides alot of the best results with cloths than it did with a household object.
The phone uses the best features and equipment. The only thing that bothered me is it didn't come with a wall outlet charger, it did come with a cord, a dual type C USB charger cord.
This phone is comparable to the Google pixels and way better than the iphones.
Value
5
Written by a customer while visiting Samsung US