Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
video and picture quality
on July 20, 2025
Posted by: ChocoTrini
[This review was collected as part of a promotion.] Samsung continues to set the standard for professional-quality photos on smartphones. The high-resolution images are incredibly sharp, making every shot stand out. Both video recording and editing are user-friendly, making it easy for anyone to create polished, professional-looking content with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tiene muy buen sistema tanto en cámara y en juegos
on July 21, 2025
Posted by: Love12shop
[This review was collected as part of a promotion.] Es de los mejores para la actualidad el s24 tiene una cámara perfecta
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 21, 2025
Posted by: CarolMelSugar
[This review was collected as part of a promotion.] I use my Samsung Galaxy s24 to email, play games, watch YouTube videos, listen to music, take photos, create videos of my own with my family and friends. Watching movies are my past time and I do it often. I really enjoy this photo and all the features it has to offer me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Passed the test!
on July 21, 2025
Posted by: davethedetailer
[This review was collected as part of a promotion.] Outstanding performance and with the use of Galaxy AI, I've experienced lightning speeds with my phone and able to get everything accomplished from my day-to-day task, to completing my work as a full-time student.
Value
4
Response from Samsung USBy R&R Team, July 21, 2025
Hey Davethedetailer, thank you for your feedback on your Samsung Galaxy S24. We are thrilled to hear that you are so happy with the usage of your phone, and finding it so amazing in speed and ability to keep up with your for all of your daily tasks. We have provided a link to the Samsung Support Team for your convenience to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome no problem at all
on July 21, 2025
Posted by: Chachy
[This review was collected as part of a promotion.] AI works wonderful ,never had a problem with the phone at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S24 review
on July 21, 2025
Posted by: Love3shop
[This review was collected as part of a promotion.] I recently upgraded from the galaxy a71 5g phone to the s24. I loved the phone I previously had. To compare the phones against each other, I still give it to the Samsung a71 5g phone.
Value
3
Response from Samsung USBy R&R Team, July 22, 2025
Hi there Love3shop, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S24. We know that upgrading to a new device can cause frustration as you explore the capabilities and align the settings to your preferences. Without knowing the full details of your frustrations with your new device, we have provided links to the complete manual and the Samsung Support Team to help you in your discovery, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic
on July 22, 2025
Posted by: CorinaR
[This review was collected as part of a promotion.] The S24 is a reliable phone. Takes clear, sharp pictures. Current updates, the Galaxy AI is top notch! This phone has never failed in being reliable with the network, I have had very few dropped calls nor any issues with 5G as compared with older phone models. Fantastic phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product!
on July 22, 2025
Posted by: Cenagrl77
[This review was collected as part of a promotion.] I upgraded to an S24 last year and it was an excellent decision! Love the camera. I also love the ability to ask galaxy AI when I need.
Value
4
Response from Samsung USBy R&R Team, July 23, 2025
Hi Cenagrl77, thank you for your feedback on your Samsung Galaxy S24. We are thrilled to hear that you are so pleased with the usage of your device, and are finding the camera and features of Galaxy AI are so enjoyable and helpful to you during the day. We have provided a link to the Samsung Support Team to assist you with any questions you may have about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US