Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
This product is great, I love it so much.
on July 15, 2025
Posted by: Blaize
[This review was collected as part of a promotion.] The Galaxy AI, Is one of the best AI you will ever get it is smarter, faster and and continent. The Galaxy AI makes it a lot easier for you to use the phone, bixby is more clear on thing that you ask to be searched for the circle and search features was handy but with the Galaxy AI it's much sufficient and faster. I would choose samsung over any brand a million times over.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone with great AI
on July 15, 2025
Posted by: Offmaxis
[This review was collected as part of a promotion.] I absolutely love this phone; the 120Hz AMOLED display is absolutely unreal, and the AI is fabulous. It helps me through my day and is integrated perfectly with the stuff most people use. Not to mention, it's easy to access and use. I love how easy it is to access and use Bixby since I can just quickly say "Hey Bixby" and ask it a question or to call somebody. The processor is nice and fast, keeps things running smoothly and rarely overheats for me. The battery treats me great; I can easily get over a day's worth of battery on one charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing masterpiece!
on July 15, 2025
Posted by: Lololemoon
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24 for a few weeks now, and I can confidently say: this phone is an absolute game changer.
The Galaxy S24 is not just an upgrade—it’s a statement. It’s fast, beautiful, and incredibly smart. Samsung has clearly listened to feedback and fine-tuned this phone to near perfection.
The Galaxy S24 is not just an upgrade—it’s a statement. It’s fast, beautiful, and incredibly smart. Samsung has clearly listened to feedback and fine-tuned this phone to near perfection.
If you’re looking for a flagship that balances power, polish, and future-ready features such as the galaxy AI, look no further. This is easily one of the best smartphones of 2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flagship of everyday
on July 15, 2025
Posted by: QntmCypher
[This review was collected as part of a promotion.] I have had my device since may of 2024 and I have never had a better phone. In all aspects this device is a no brainer for anyone who wants a top tier photo but doesn't want reach to the top of their wallet. The durability has been outstanding aside from the charging port malfunctioning and almost causing my phone plume some magic smoke for a few seconds. The charging still works but all the other pins seem to be damaged because I cannot transfer any kind of data whether that be photos and other media or trying to use dex over a cable. Definitely get one with more than 128GB of storage. The 8GB of RAM has done me well but the Techie in me wants more. The camera in fantastic especially for telescopic photos of the moon but at only 50mp and 12mp I love to use the better ones on the best of the best flagship like the fold or the ultra. I am saddened to hear that bixby and Galaxy Ai may get taken over by Google.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Business owners dream
on July 15, 2025
Posted by: BizMadeEasy
[This review was collected as part of a promotion.] Samsung has always been my "go-to" device. I knew opening a business I needed the best. Having my S24 helps me to link across multiple devices. I'm able to conduct business from my phone when I cannot get to a computer. The storage is fantastic as well. I needed something that would store files while working but not get bogged down. This device (all my previous Samsung devices) makes my life and my business easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 24.
on July 15, 2025
Posted by: Saphire419
[This review was collected as part of a promotion.] I have been a Samsung user since the beginning of time. Maybe not that long. Lol . I think the galaxies are very user friendly especially for us older folks. This galaxy 24 also has a great charge life. Others previously needed to be charged multiple times a day. Now if I could just learn more about the AI stuff , I could keep up with the youngins.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome featurea
on July 16, 2025
Posted by: SassySophia
[This review was collected as part of a promotion.] Only thing I can say is how amazing the camera is. That's what I look for and this has surpassed my expectations!!!
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Hi SassySophia, we appreciate your feedback on your Samsung Galaxy S24. We couldn’t be happier to hear that you are so pleased with the camera of your device, and finding it so well aligned to your needs and preferences. We have provided a link to the Samsung Support Team for your convenience. They can offer their expertise if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3
Problem with overheating after 6 months.
on July 16, 2025
Posted by: Amberdance31
[This review was collected as part of a promotion.] I loved this phone. I thought it was just another weird thing that happened to me as it was one thing after another so I thought I was just over thinking it. I was wrong. One morning I woke up to my screen cracked from the inside out apparently from overheating. It didn't help that my phone carrier was the worst about doing anything helpful as I financed phone thru them. Got S25 now love them both!!!!
Value
3
Response from Samsung USBy R&R Team, July 17, 2025
Hi there Amberdance31, thank you for your feedback on your Samsung Galaxy S24. We are happy to hear that you were so initially pleased with the usage of your device. We have provided a link to a troubleshooting guide to assist you with the temperature of your device. We have also shared a link to the Samsung Support Team for your convenience, if you ever have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US