Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
Amazing product
on July 13, 2025
Posted by: Rbrt117
[This review was collected as part of a promotion.] I use this phone for personal use watching videos taking pictures using Galaxy AI to retouch some pictures of mine overall its an amazing device now i want to try the new ultra device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really enjoy Samsung products, S24 is no exception
on July 13, 2025
Posted by: GalAxeeee
[This review was collected as part of a promotion.] The Galaxi Ai is mostly trash along side Bixby, their attempt to Google lens. The sharing power and wireless charging is good. Other than that the phone is perfect, fast, and does it's job well. Battery is no good and will need to be replaced 1 year in. Make sure to only use fast charger and you might get a few more months out of it. Android is the superior to the "fruit flavored" products because they allow the user enough rope so to speak. I like the freedom and versatility of Galaxy phones and will continue to purchase them. Also, the illusion of not buying into forced labor is an upside as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Another Amazing Galaxy by Samsung!
on July 13, 2025
Posted by: Mystical1
[This review was collected as part of a promotion.] The Galaxy S24 is a awesome device, with impressive features and performance. It sleek design is easy to hold and has a stunning display, perfect for streaming and gaming effortlessly. The camera system is phenomenal, delivering crisp and vibrant photos even in low-light conditions. Plus, the battery life is solid to last you throughout the day. Overall, it's a reliable and powerful smartphone. Great phone!
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Hi there Mystical1, thank you for your feedback on your Samsung Galaxy S24. We are thrilled to hear you are so in love with the features and usage of your new device. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone .
on July 13, 2025
Posted by: LizzyM
[This review was collected as part of a promotion.] Love my phone. It's easy to use. Plenty of room for apps. Keeps all your information safe and secure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is better than the last phone I had t
on July 14, 2025
Posted by: Bdl223
[This review was collected as part of a promotion.] Streaming internet. Shopping. Gaming. And staying in touch with family and at times I'll need to use my wifi on phone so my laptop recieves internet and with the help of Ai browsing and work are streamlined
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect.
on July 14, 2025
Posted by: GerbilNoises
[This review was collected as part of a promotion.] My only major gripe with this device is the overall polish of the design and UI/UX. It seems a bit ..all over the place. The volume panel doesn't match any other menu on the device, the drop-down menu quick buttons don't match the full drop-down menu. Many things are added and removed without notice nor the option to change back. I don't know what else to say, it just lacks cohesiveness through the whole experience. Take notes from googles version of Android. Everything matches, all the menus look the same, all the fonts, all the rounding degrees and colors. Every single app they have out matches as well, it isn't a mixed bag whether it's up to date design or still reminiscent of TouchWiz. (which, mind you, still had better cohesive design than modern OneUI).
Just feels disorganized..and for somebody like me that favors this more than anything, it's a major dealbreaker, especially since this phone has an absolute unbeatable PHYSICAL design.
(btw, forcing AI mumbo jumbo down everyone's throat isn't going to make them like it)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
How I use my S24 and Galaxy AI
on July 14, 2025
Posted by: Autumn
[This review was collected as part of a promotion.] Using my phone for school involves accessing educational apps, researching for projects, and participating in online classes. Furthermore, I utilize it to stay connected with classmates for group assignments and study sessions. Beyond academics, I value my phone for maintaining friendships by texting, calling, and sharing updates. These interactions help me stay informed about my friends' lives and strengthen our bonds. Ultimately, my phone is essential for balancing schoolwork and social life. Using galaxy AI to communicate with your classmates sounds like an excellent idea, showcasing the power of technology. It might be helpful for you to understand different accents and pronunciations, fostering better communication. With the help of galaxy AI, you can translate conversations in real time, allowing everyone to engage more effectively. This could also help you learn new words and phrases, making your interactions with international students more enriching. Ultimately, it promises to be a great way to build connections and understanding in your class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The S24 used to be great until the new updates. No
on July 14, 2025
Posted by: 123ern
[This review was collected as part of a promotion.] Galaxy AI. It is, outstanding when it comes to learning things
Value
4
Response from Samsung USBy R&R Team, July 15, 2025
Hello 123ern, we appreciate you sharing your thoughts about your Samsung Galaxy S24. We are happy to hear how pleased you were initially with the usage and capabilities of your device. Without knowing what changes have occurred with your device after a software update, we have provided a link to the Samsung Support Team to offer assistance in working towards a resolution for your frustrations. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US