Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
3
This product isn't my favorite
on July 11, 2025
Posted by: Zombiepooh666
[This review was collected as part of a promotion.] This phone has worked well for me. I am able to connect to my apps fast & without problems. The thing i have the biggest problem with is the size. It is smaller than my last phone & typing is hard. It takes awhile to type out things. It has a long battery life & is very durable as i have dropped it a few times & not even a scratch. But I am looking forward to getting a new phone that I can type on better & has a larger screen.
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Hello Zombiepooh666, we appreciate you sharing your experience of your Samsung Galaxy S24 with us. We are happy to hear that you are pleased with the speed and features of your device. We have provided a link to the full device manual to help you with the different keyboard settings available to help make your typing easier. We have also shared a link to the Samsung Support Team if you ever have questions about this or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on July 11, 2025
Posted by: Wanttobe420friendly
[This review was collected as part of a promotion.] I bought this phone cause I needed a computer for work and it exceeds what I need it for . Best phone I've ever owned to this day. The best feature is the galaxy ai. The circle and find feature is soo cool. I take a picture of the car part I'm looking for and it brings up 50 of them and tells me all about it. Will upgrade to the s25!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is amazing, I love it
on July 11, 2025
Posted by: Loverboi
[This review was collected as part of a promotion.] Galaxy ai is amazing i use it whenever I need help finding something needed in my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I expected better
on July 12, 2025
Posted by: JNicolle72
[This review was collected as part of a promotion.] The device is have is the Samsung Galaxy S24. Though this phone isn't bad- I may have expected too much.
This phone has many features- some i probably haven't even realized yet! Great phone for content creators, nice camera ( though I've seen better) love the galaxy AI option! Its opened sooo many new opportunities for me with the help of AI!
I've always been an android user, as well as had many different Samsung phones in the past. Ill likely end up with a newer version in the future! Unless of course I can find a smart phone with an amazing camera quality and one that tailors to my hobbies of writing ♡
This phone has many features- some i probably haven't even realized yet! Great phone for content creators, nice camera ( though I've seen better) love the galaxy AI option! Its opened sooo many new opportunities for me with the help of AI!
I've always been an android user, as well as had many different Samsung phones in the past. Ill likely end up with a newer version in the future! Unless of course I can find a smart phone with an amazing camera quality and one that tailors to my hobbies of writing ♡
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Hi JNicolle72, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We love hearing that you are finding uses for the enhanced features of Galaxy AI for your photo and video editing, and that you are overall pleased with the usage of your device. We have provided a link to the full device manual to help you discover additional features of your device, and integrate them in to your usage. We have also shared a link to the Samsung Support Team if you ever have questions about your device, or other Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best products I have ever used.
on July 12, 2025
Posted by: Bunnies4evR
[This review was collected as part of a promotion.] I have always bought Samsung Galaxy phones. This one is no exception to the quality that they have. I prefer to have Samsung because I have also bought their watches and I really enjoy the quality put into all products by Samsung. I'm impressed with the storage as well as how quickly they connect, I also like the hot spots ability and how will it connects to all my other devices.
They have awesome cameras. The pixels in them are very good and clear. I really like that. I'm using them to take close up photos as well as distance photos. They have a lot of filters that come with them and it's impressive.
I have tried many other products but I always returned to Samsung right away. Because they're quality as well as the service. I get is the best!
They have awesome cameras. The pixels in them are very good and clear. I really like that. I'm using them to take close up photos as well as distance photos. They have a lot of filters that come with them and it's impressive.
I have tried many other products but I always returned to Samsung right away. Because they're quality as well as the service. I get is the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 delivers nothing less than the best
on July 12, 2025
Posted by: MrThyme
[This review was collected as part of a promotion.] My experience with the Galaxy S24 has been nothing short of exceptional. As the first smart device I’ve ever owned, it has exceeded all my expectations over the past two years. I had never held a phone with such remarkable performance and versatility. Its processing capabilities—powered by the impressive Snapdragon 8 Gen 3—stand out especially in mobile gaming, where it shines with fluidity and power, which was precisely the main reason I chose it.
The integration of artificial intelligence is not only advanced, but surprisingly intuitive. Thanks to it, I've enjoyed a user experience that's both simple and efficient. The camera is another standout feature: its zoom, professional modes, and Expert RAW functionality elevate photo quality to nearly professional standards, allowing me to capture every detail with precision.
The built-in speakers deliver immersive, high-fidelity sound—perfect for listening to music like Skrillex when my headphones run out of battery. As for security, the device offers robust features that protect my passwords and personal data, reinforcing a trustworthy sense of privacy.
Lightweight, compact, and multifunctional, the Galaxy S24 proves to be an ideal tech companion for those, like me, who value a balance between modernity, performance, and ease of use. I wholeheartedly recommend it to anyone seeking a cutting-edge mobile experience without complications.
Value
5
Written by a customer while visiting Samsung US
Posted by: sri rama
Expertise:Beginner
Verified Purchase:Yes
my phone getting more heated while doing Video call
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Posted by: Zozo
from Michigan
Expertise:Expert
Verified Purchase:Yes
Samsung is my go to brand for appliances, smart phone and all other accessories
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US