Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
This device has all the great features!
on July 10, 2025
Posted by: Lovetolove
[This review was collected as part of a promotion.] I use this product for school, streaming movies, games, and doing everything else too! The "Galaxy AI" feature is out of this world it helps me do so much I didn't even know the device was capable of. I recommend going and getting yourself one right away. And while your out get one for friends and family too. You all will be happy you did!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, less user friendly my old galaxy
on July 10, 2025
Posted by: Lexicon
[This review was collected as part of a promotion.] I love the S24 because it's a decent quality smartphone. The camera and subsequent pictures are better than I've ever taken. The Galaxy AI that has now been forced on us all is... pointless. When I press the traditional on/ off/restart button it just brings up the "AI assistant" which I'll never use. So then I had to actually Google how to turn off or restart my phone. Additionally, it used to be that you could pull down from top of screen to get notifications and then pull down again to get settings like brightness, battery level, and saver, airplane mode, do not disturb etc. Now you pull down notifications and then swipe right to the next screen for settings. It's really a pointless change and yet another thing I had to teach my father and myself. Please just jump OFF the AI bandwagon. No one needs a large language Model on their phone. Or anywhere for that matter. We all have Google. We can all find TRUE facts by doing a little research. You've "solving a problem" that does not exist and forcing it's pointless "solution" on every user. I find it insulting and if I can get the AI off my phone I'd prefer that over trying to pause my earphones and hearing some dumb voice telling me he doesn't understand or asking for more info. When I press pause, I need silence. When I press on/ off button, I need on/off/reset not useless Gemini bothering me about stuff I don't need and didn't ask for in the first place.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy!
on July 10, 2025
Posted by: Nolie88
[This review was collected as part of a promotion.] I love my Galaxy!! I use it for both work and personal. Galaxy AI is a great asset for both uses. I love how easy the Samsung pass is to bring up so making payments is quick and simple. Not to mention I would never remember a password without it!! Love the size of the phone. The battery life is good, lasts all day with adaptive battery saver functions. And the camera is remarkable!! Would definitely recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Este dispositivo sirve para todo
on July 10, 2025
Posted by: Zenguito10
[This review was collected as part of a promotion.] La verdad este teléfono me impresionó desde el dia que lo compre llevo mas de 1 año con este teléfono y sigue aun como el primer dia. Decidí comprarlo por que quería un teléfono con buena cámara pero me sorprendió lo increíble que es para todo.
Eh tomado fotos y videos desde que lo tengo y no se llena el espacio y me encanta tomarme fotos a mi y al cielo grabar videos y este celular tiene una calidad extremadamente buena sin hablar del zoom que tiene que me la eh pasado genial tomando foto a lo lejos. Para juegos ni hablar con este increíble procesador no hay juego que me quede grande puedo jugar mis juegos favoritos como ark a máximos gráficos o genshin impact a gráficos ultra y va a 60 fps estables el celular no se calienta para nada y le doy un uso de buenas horas jugando la batería le dura unas 14 horas si solo lo uso para chatear y unas 8 horas o menos si estoy jugando todo el dia y lo uso bastante. El celular cuenta con opciones de proteger de todo por ejemplo la batería la tengo que cargue máximo asta 80% también veo que cuida mucho de malwers y viruz muchas veces pienso no este link es seguro y si es malo directamente no me deja entrar si el archivo que descargue tiene algo directamente no me deja instalarlo osea jamas se que me entrará un virus tiene una resistencia increíble se me ah caído cantidad de veces y no tiene ni un rasguño. A pesar de que tiene poco watts de carga no demora ni una hora cargando de 0 a 80 es increíble no se calienta y es hermoso. Es completo
Eh tomado fotos y videos desde que lo tengo y no se llena el espacio y me encanta tomarme fotos a mi y al cielo grabar videos y este celular tiene una calidad extremadamente buena sin hablar del zoom que tiene que me la eh pasado genial tomando foto a lo lejos. Para juegos ni hablar con este increíble procesador no hay juego que me quede grande puedo jugar mis juegos favoritos como ark a máximos gráficos o genshin impact a gráficos ultra y va a 60 fps estables el celular no se calienta para nada y le doy un uso de buenas horas jugando la batería le dura unas 14 horas si solo lo uso para chatear y unas 8 horas o menos si estoy jugando todo el dia y lo uso bastante. El celular cuenta con opciones de proteger de todo por ejemplo la batería la tengo que cargue máximo asta 80% también veo que cuida mucho de malwers y viruz muchas veces pienso no este link es seguro y si es malo directamente no me deja entrar si el archivo que descargue tiene algo directamente no me deja instalarlo osea jamas se que me entrará un virus tiene una resistencia increíble se me ah caído cantidad de veces y no tiene ni un rasguño. A pesar de que tiene poco watts de carga no demora ni una hora cargando de 0 a 80 es increíble no se calienta y es hermoso. Es completo
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Im not very technical so I wouldn't know
on July 10, 2025
Posted by: Diamin1
[This review was collected as part of a promotion.] Galaxy Ai is interesting, im still learning features .... i need a tech person to show me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on July 10, 2025
Posted by: Cherokee62
[This review was collected as part of a promotion.] I've had my Galaxy S24 for 4 months now and I love it. Thanks to timely updates from Samsung I can use and enjoy Galaxy AI. So far I've only played with it to see what it can do but it works great.
The S24 so far has not given me any issues. No time lags, dropped calls, dead screens, or lost files. I had the S23+ before this and it was a dead brick after 3 mo the. Unfortunately I did not buy the protection plan and had to eat the loss. Not a mistake I will ever make again
The S24 so far has not given me any issues. No time lags, dropped calls, dead screens, or lost files. I had the S23+ before this and it was a dead brick after 3 mo the. Unfortunately I did not buy the protection plan and had to eat the loss. Not a mistake I will ever make again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Voice commands
on July 10, 2025
Posted by: LadyTaz
[This review was collected as part of a promotion.] Love the fact that I can do voice activated system request.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on July 11, 2025
Posted by: Reapergirlx
[This review was collected as part of a promotion.] I love this phone the screen on his phone is phenomenal for watching movies videos The Clarity is wonderful the camera oh my God it takes beautiful photos and the videos specially night mode it picks up everything I really don't talk about a phone but this phone is awesome and it has Dolby sound which makes the movies so great and the music phenomenal I love this phone I would love to upgrade to the most recent Samsung the big one with the stylus
Value
5
Written by a customer while visiting Samsung US