Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
4
Wow That's a lot of information you pay, people wa
on July 5, 2025
Posted by: Alwaysthephone
[This review was collected as part of a promotion.] Yeah, my, uh, uh, yeah, let's see, uh, yeah.
A hi, I can't talk too little sometimes, but I need a looking for help and I love the streaming music. There were 24/7, and this is his perfect poem for it.
A hi, I can't talk too little sometimes, but I need a looking for help and I love the streaming music. There were 24/7, and this is his perfect poem for it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's amazing but..
on July 5, 2025
Posted by: Summerof69
[This review was collected as part of a promotion.] The setup without transferring from another phone is a bit of a pain. And the Galaxy AI not being device based is a little disappointing even though it works really well on most things.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My everyday experience
on July 5, 2025
Posted by: FedeTech
[This review was collected as part of a promotion.] The Galaxy S24 has become a key part of my daily life. It’s not just a phone — it feels like an assistant, a camera, a notebook, and a creative space all in one.
As a student, I use it constantly throughout the day: organizing my schedule, editing documents, scanning papers, and using Galaxy AI to summarize texts or translate schoolwork. The AI tools are genuinely useful and save me time without making things feel robotic.
Visually, the phone is stunning. The screen is bright and vibrant, perfect for watching videos, editing photos, and reading under sunlight. The camera is amazing, especially with low light and the AI editing tools — I’ve removed people from the background of a photo with just one touch, and it looked natural.
One small downside: it can get a bit warm when I use it for long video calls or when editing multiple videos in a row. Nothing dramatic, but it’s something I noticed.
Still, the performance is smooth, the battery easily lasts all day, and the fast charging is a lifesaver. I also love how the design feels premium but not flashy — just clean and elegant.
Overall, the Galaxy S24 is reliable, smart, and beautifully built. It makes everyday tasks feel effortless and even turns small moments — like taking a photo or writing a note — into something creative.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My lovely Samsung phone
on July 5, 2025
Posted by: BRANZY
[This review was collected as part of a promotion.] I love everything about my phone... I've been with Samsung for 14 years! No phone is better. I love how advanced my phone is,from the Ai to the display features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy is the best device ive ever used,
on July 5, 2025
Posted by: Smileyymileyy
[This review was collected as part of a promotion.] The AI is incredible, Goes just right helps when you need it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android > family
on July 6, 2025
Posted by: CoronaResident
[This review was collected as part of a promotion.] I literally bought an used iPad to better my family's group chat experience. Other than that my samsung s24 is irreplaceable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Easy to use and light
on July 6, 2025
Posted by: Beyoutiful2
[This review was collected as part of a promotion.] Very versatile with reminders on calendar and missed call,the inbuilt translate as well as Gemini.
Normal use as well as streaming videos and taking photos
Normal use as well as streaming videos and taking photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is ok.
on July 6, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The device likes to get hot, at first the battery was amazing, but now its not good. The device has gotten super slow and i like to keep up on the storage and stuff to keep it clean. The camera is ok, would like more options and a better camera for sure.
Value
2
Response from Samsung USBy R&R Team, July 8, 2025
Hello there Chrissubu, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We understand how important your device is to you every day, and we would love to help you troubleshoot the speed and temperature of your device at your convenience. We have provided links to resources to offer troubleshooting tips for these experiences. We have also shared a link to the Samsung Support Team to offer additional assistance if these experiences continue with your phone. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US