Customer reviews from Samsung US
Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Average customer rating
4.7
(3,687 Reviews)
Rating breakdown 3,687 reviews
5 Stars
2,894
4 Stars
613
3 Stars
117
2 Stars
32
1 Star
31
80%of customers recommend this product.
(
149 out of
186)
Customer Reviews for Samsung - Galaxy S24 256GB - Onyx Black (AT&T)
Customer Rating
5
My favorite phone!
on June 30, 2025
Posted by: Godtier
[This review was collected as part of a promotion.] I love the galaxy ai device. It makes like easier using Ai. Samsung hands down has the greatest products on the market. Continue the good work and making great products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: Lobeit
[This review was collected as part of a promotion.] This phone is absolutely one of the best. It has an amazing camera that has a great zoom feature and my galaxy ai i can ask anything at anytime and get good answerd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This galaxy s24 phone is really nice
on June 30, 2025
Posted by: Ghost1298
[This review was collected as part of a promotion.] I love my galaxy s24 Samsung phone I've had no problems with my phone the pictures quality is very clear I have not had no problems waiting for my phone to load my Facebook or Instagram accounts I have a very good clear picture
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It changed my life
on June 30, 2025
Posted by: Hector
[This review was collected as part of a promotion.] The Samsung Galaxy S24 isn’t just a phone—it’s a powerful tool that’s streamlined and enhanced almost every part of my day. From the moment I unboxed it, I knew this device was something special.
Performance & Speed:
This thing flies. With the Snapdragon 8 Gen 3 processor (or Exynos 2400, depending on the region), apps open instantly, multitasking is buttery smooth, and not once have I experienced lag—even with heavy usage. It handles everything I throw at it like a pro.
This thing flies. With the Snapdragon 8 Gen 3 processor (or Exynos 2400, depending on the region), apps open instantly, multitasking is buttery smooth, and not once have I experienced lag—even with heavy usage. It handles everything I throw at it like a pro.
Display:
The 6.1-inch Dynamic AMOLED 2X display is absolutely stunning. Whether I’m scrolling, watching videos, or editing photos, the colors pop, and the 120Hz refresh rate makes everything feel ultra-fluid. It’s bright enough for full sunlight and dim enough to be easy on the eyes at night.
The 6.1-inch Dynamic AMOLED 2X display is absolutely stunning. Whether I’m scrolling, watching videos, or editing photos, the colors pop, and the 120Hz refresh rate makes everything feel ultra-fluid. It’s bright enough for full sunlight and dim enough to be easy on the eyes at night.
Battery Life:
Battery life has been surprisingly solid. I easily get a full day of use, sometimes even pushing into a second. The AI battery optimization learns how I use the phone and stretches the battery life even further.
Battery life has been surprisingly solid. I easily get a full day of use, sometimes even pushing into a second. The AI battery optimization learns how I use the phone and stretches the battery life even further.
Camera:
The camera setup is incredible. The AI-powered features help me take sharp, vibrant shots in any lighting condition. Portraits, night mode, and even 8K video recording have turned my everyday moments into cinematic memories.
The camera setup is incredible. The AI-powered features help me take sharp, vibrant shots in any lighting condition. Portraits, night mode, and even 8K video recording have turned my everyday moments into cinematic memories.
Galaxy AI & Features:
This is where the S24 really shines. Galaxy AI tools like real-time call translation, Note Assist, and intelligent photo editing have made life so much easier. Translations during calls help me communicate across languages effortlessly.
This is where the S24 really shines. Galaxy AI tools like real-time call translation, Note Assist, and intelligent photo editing have made life so much easier. Translations during calls help me communicate across languages effortlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone need a better battery
on June 30, 2025
Posted by: CookieMonster
[This review was collected as part of a promotion.] Great phone with lots of fun features. Love the built in AI. Lots of fun to play around with haven't found any concrete reasons to use it yet but still fun. Battery life is ok but def could be better. Overall great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
THIS PRODUCT SOMETIMES WORKS , AND THEN IT DOESN'T
on June 30, 2025
Posted by: DILLARD17SGT
[This review was collected as part of a promotion.] MY SAMSUNG GALAXY 24 , SOMETIMES I HAVE TO PUT THE BRIGHTNESS UP SO I CAN SEE THE SCREEN . I HAVE TO KEEP PUTTING THE SOUND UP , SO I CAN HEAR THE PHONE RING . I REALLY DON'T LIKE THIS S24 SAMSUNG GALAXY . IT'S TO SMALL . I'M USETO THE SAMSUNG GALAXY S24 ULTRA . I LOVE THE SAMSUNG GALAXY S24 ULTRA . I WOULD LOVE THE GALAXY A1 , JUST TO SEE HOW IT WORKS .
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Hi there DILLARD17SGT, we appreciate you sharing your experience of your Samsung Galaxy S24 with us. We know how frustrating it is when your device is not aligning to your preferences or not maintaining the settings you have in place for your usage. We have provided links to the full device manual to help you with the settings, and also explore the features of Galaxy AI you have available on your phone, and to the Samsung Support Team to help ensure the settings you enable stay the way you prefer. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Genuinely the best phone
on June 30, 2025
Posted by: Nathaniel
[This review was collected as part of a promotion.] Everything about The s24 is perfect. From the lightweight design to the camera. Extremely good performance with high performance games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it, however, my Favorite, so far, is the S5
on June 30, 2025
Posted by: todopla
[This review was collected as part of a promotion.] It's a computer 🖥 in my hand, what's not to love?🤷🏼♀️
Value
5
Written by a customer while visiting Samsung US